Systems Analyst

hace 14 horas

Buenos Aires, Buenos Aires C.F., Argentina Burly Boyz Moving & Storage A tiempo completo

Burly Boyz is a technology-driven company where data powers every decision and strategy. We are looking for a hands-on professional who thrives in fast-paced environments, excels at implementing and maintaining systems, and is passionate about leveraging automation and project management tools to drive operational excellence. If you have a strong background in operations, project coordination, or systems administration—and you're ready to make a direct impact through technology and data—this role is for you.

Who Fits This Role

  • 5+ years in operations, project coordination, or systems administration
  • Has built and maintained automations (Salesforce flows, Zapier, or similar)
  • Has gathered requirements from stakeholders and delivered implemented solutions
  • Has managed multiple concurrent projects using Trello, Asana, or equivalent
  • Has trained staff on new systems and managed adoption across teams
  • Troubleshoots independently before escalating
  • Experience with: Salesforce, Calendly, Zapier, Jobber
  • Uses an LLM (ChatGPT, Claude, or similar) regularly in their work

Responsibilities
Maintain systems (40%)

  • Keep Salesforce flows, Zapier integrations, and connected tools running reliably
  • Diagnose issues, identify root causes, implement permanent fixes
  • Document resolutions for future reference

Implement new systems (30%)

  • Take systems from requirements to adoption
  • Gather requirements, evaluate vendors, configure and test solutions
  • Train staff and monitor usage; if adoption is low, diagnose and resolve

Organize projects (20%)

  • Maintain Trello so leadership has accurate project visibility
  • Track status across departments, follow up with owners, identify blockers early
  • Escalate blockers with recommendations before they stall work

Document processes (10%)

  • Identify where systems cannot enforce the process
  • Create guidance for those points (decision rules, exceptions, handoffs)
  • Ensure documentation is accessible at the point of need, not stored in a separate folder

BACKGROUND
Systems analysts who have coordinated projects. Project coordinators who have owned system implementations. Operations staff with 5+ years who automated workflows. Business analysts with hands-on implementation experience.

NICE TO HAVE

  • Salesforce Admin certification
  • Logistics, moving, or field services experience
  • Lean or continuous improvement exposure

SUCCESS AT 6-12 MONTHS

  • Automations run reliably with minimal escalation
  • Trello accurately reflects project status
  • Assigned projects complete on schedule
  • Design issues identified before production

If these requirements make sense and you're interested in joining Burly Boyz, Please complete the questionaire along with this application. Concise, specific responses are encouraged

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