Maintenance Supervisor

The Maintenance Supervisor is responsible for overseeing and coordinating the maintenance of all physical structures which include but are not limited to the following: 78 guest rooms, parking garage, utility rooms, Piadina, Ox + Anchor, S. Low Bar, High Bar, outdoor patios, pool, and Sol Spa. The goal of this position is to ensure the hotel premises are safe, functional and attractive and to ensure guests are receiving service that meets Piazza Hospitality's standards. The Maintenance Supervisor will manage a team of maintenance technicians by planning and assigning tasks, and monitoring work quality to guarantee proper upkeep of facilities and machinery while ensuring safety. The Maintenance Supervisor will also be responsible for scheduling repairs with contractors and managing a preventive maintenance program. This is a hands-on role which will require active participation in daily maintenance tasks. The right candidate will be highly detailed and organized with skills and knowledge in various trades including painting, plumbing, carpentry, pool maintenance, landscaping, HVAC, and electrical.

ESSENTIAL DUTIES & RESPONSIBILITIES (Include the following. Other duties may be assigned)

· Plan daily, weekly and monthly task lists in accordance with current business levels and assign them between yourself and the team.

· Perform daily property walks to ensure the facilities meet the company's standards for safety, functionality and attractiveness and prioritize plans and execute fixes when areas do not meet the standards.

· Prepare weekly maintenance team schedule

· Recruit, supervise and train maintenance technicians. Coach and discipline when needed.

· Actively participate in the hotel's safety and security initiatives

· Constantly work to improve processes and efficiency regarding labor hour usage

· Understand the financial and service impact of proper hotel maintenance

· Hire and supervise tradesmen during installations, repairs or maintenance (electricians, plumbers etc.)

· Establish a network of reliable contractors and maintain relationships

· Establish an efficient guest request response and tracking system in collaboration with the Front Desk and Housekeeping departments

· Take ownership of any issues and follow through in an organized way

· Collaborate closely and communicate openly with other departments, specifically the service-oriented departments: Front Desk, Food & Beverage, Housekeeping.

· Ensure the quality of the department's work, specifically the craftsmanship, and response to guest requests.

· Monitor and control supplies and equipment maintaining basic parts inventory levels

· Contribute to the development of maintenance budget and ensure compliance

· Inspect and manage the maintenance of building systems (heating, ventilation etc.)

· Participate in coordination of projects (e.g. renovations)

· Ensure adherence to quality standards and health and safety regulations

· Maintain strict adherence to preventive maintenance program

· Monitor expenditures; prepare cost estimates; submit justifications for equipment

· Train or coordinate training in facility maintenance and safety methods, procedures, and

techniques.

· Perform the more technical and complex tasks of the work unit including swimming pool water treatment.

· Assist with department coverage and assume responsibility for department when staffing is lean or technicians call out.

· Respond after hours in the event of emergencies.

· Invest time and effort in growing understanding of the facilities, equipment, systems and business dynamic; maintain awareness of new trends and developments in the field; keep informed on latest in technology and practices.

· Demonstrate a commitment to improving the staff's skill level.

· Research opportunities like local classes, workshops, certifications and online courses.

· Communicate daily with General Manager

· Lead the team with integrity, respect, support and accountability

· Protect physical and human assets of the company.

SUPERVISORY RESPONSIBILITIES Supervises the daily performance and efficiency of all maintenance technicians.

REPORTS TO General Manager

CORE COMPETENCIES

To perform the job successfully, an individual should demonstrate the following competencies

• Technical knowledge: Comprehensive understanding of various building systems including electrical, plumbing, HVAC, carpentry, and general mechanical systems. Proficiency with painting, pool maintenance, landscaping, deep cleaning, life & safety systems.
• Leadership skills: Ability to motivate and manage a team of maintenance technicians, delegate tasks effectively, and resolve conflicts.
• Problem-solving skills: Analyze maintenance issues, identify root causes, and develop solutions to prevent future problems.
• Communication skills: Clear communication with technicians, management, and other stakeholders regarding maintenance needs and updates.
• Computer proficiency: Ability to utilize maintenance management software for scheduling, tracking work orders, and generating reports.

WORK ENVIRONMENT & PHYSICAL DEMANDS

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Must be able to maneuver all areas of the hotel. Requires mobility, prolonged standing, bending, stooping, reaching and climbing. Must be able to frequently lift and carry, push or pull up to 75 lbs. Must be able to respond to visual and aural cues. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perceptions and the ability to adjust focus. Requires hand-eye coordination and manual dexterity. While performing the duties of this job, the employee will be exposed to an indoor and outdoor working environment and the noise level in the workplace is usually moderate to high. Must be able to tolerate varying levels of stress, temperature, illumination, air quality and fatigue. Heavy employee and guest contact required.

*NOTE: This job description is not intended to be all-inclusive.

Employee may perform other related duties as negotiated to meet the ongoing needs of Hotel San Luis Obispo

Equal employment Opportunity – The organization is committed to providing equal opportunities to all employees and applicants without regard to Race, color, Ancestry, national origin, Religion, creed, Age (over 40), Disability, mental and physical, Sex, gender (including pregnancy, childbirth, breastfeed or related medical conditions), Sexual orientation, Gender identity, gender expression, Medical condition, Genetic information, Marital status, Military or veteran status, or any other consideration made unlawful by federal, state, or local laws.

COMPENSATION & BENEFITS

Job Type: Full-time, hourly, non-exempt

Work Location: In-person at Hotel San Luis Obispo

Hours: 8 hour shifts, 40 hours per week, including weekends and holidays

The budgeted hourly rate that Hotel San Luis Obispo reasonably expects to pay for this position is $26.00/hour to $34.00/hour. Rate of pay offers are determined based on final candidate qualifications and experience; the budget for the position; and the application of consistent pay practices at the hotel.

This is a fully benefited position inclusive of: Health/Dental/Vision Insurance, Vacation/Sick Time, Matching 401(k) Program, Group Life Insurance/ Voluntary Protection Accident/Illness, Employee Assistance Program (EAP), Flexible Spending Accounts, Referral Program, Employee Discounts, Employee Relief Fund.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of he knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Minimum Education and/or Experience

· Authorized to work in the U.S.

- High School Diploma or GED

· Minimum 1 year experience as engineering lead or supervisor or equivalent experience overseeing personnel

· Minimum 3 years of prior experience with hotel maintenance is required. Other related maintenance experience will be considered.

Required Skills

· Able to read, write and speak comprehensively in the English Language.

· Intermediate computer skills. Efficient in Microsoft Office Applications (Word, Excel)

· Intermediate mathematics skills.

· Technical knowledge in electrical, plumbing, HVAC

· Solid time management, organization and prioritization skills

· Proven ability to effectively build and foster a team environment

· Must be able to deal with all guests and staff in a courteous and professional manner.

· Maintain professional appearance. Strong sense of urgency.

Preferred Education and/or Experience

· Luxury Hotel Experience

· HVAC Certification

· CPO Certification

· Paycom system experience