Sourcing Manager I

Syneos Health is a leading fully integrated biopharmaceutical solutions organization built to accelerate customer success. We translate unique clinical, medical affairs and commercial insights into outcomes to address modern market realities.  

Every day we perform better because of how we work together, as one team, each the best at what we do. We bring a wide range of talented experts together across a wide range of business-critical services that support our business. Every role within Corporate is vital to furthering our vision of Shortening the Distance from Lab to Life.

Discover what our 29,000 employees, across 110 countries already know.

WORK HERE MATTERS EVERYWHERE

Why Syneos Health

• We are passionate about developing our people, through career development and progression; supportive and engaged line management; technical and therapeutic area training; peer recognition and total rewards program.
• We are committed to our Total Self culture – where you can authentically be yourself. Our Total Self culture is what unites us globally, and we are dedicated to taking care of our people. 
• We are continuously building the company we all want to work for and our customers want to work with. Why? Because when we bring together diversity of thoughts, backgrounds, cultures, and perspectives – we're able to create a place where everyone feels like they belong. 

Job Responsibilities

• ​Completes tasks required to support end users with the selection, onboarding, oversight and offboarding of Vendors/Vendor services used in support of clinical trial delivery and internal operations.  
• ​Develops knowledge and builds proficiency to support the continual evaluation of Vendor usage, spend and strategic fit.  May support evaluation of risks and opportunities, and provide recommendations for sourcing strategies, Vendor usage and status changes to leadership.  Builds understanding of current and emerging industry trends and identifies scientific benefits, improved efficiencies, cost savings, and alignment with strategic goals.  
• ​Provides regular and timely status updates to customers regarding the progress of their requests and Vendor onboarding activities.  Ensures accurate tracking and documentation of the end-to-end process. 
• ​Acts as a primary point of contact for the Vendor during the onboarding process, liaises with Vendors and relevant stakeholders to respond to questions relating to the requirements and ensures completion of requests to time and quality. 
• ​Tracks the progress of each new Vendor/Vendor service going through the onboarding process, follows-up with Vendors and stakeholders as required.  Identifies and resolves issues affecting completion of services to time and quality (e.g. non-responsive Vendors or stakeholders, incomplete information etc.).  Communicates and requests assistance with issue resolution as required. 
• ​Contributes to Vendor contract negotiations and the development and execution of Vendor contracts.  Critically reviews Vendor budgets and agreements to ensure Vendor obligations, commercial and contractual terms are met. 
• ​Establishes, maintains and manages relationships with Vendors, schedules and facilitates as well as participates in Governance/Steering Committees and other key meetings as required. 
• ​Assists in the collection of data to be used for the analysis and evaluation of Vendor compliance, performance and risks. 
• ​May conduct customer satisfaction surveys, as well as contribute to formal periodic performance reviews for assigned Vendor service areas. 
• ​Contributes to regular quality metrics and issue trend analyses, and supports customers and stakeholders with the resolution of issues and closure of corrective and preventive actions relating to Vendors as required.  Uses contractual knowledge to support issue resolution. 
• ​Assists with collection of periodic metrics and preparation of summaries on the status of the Procurement services. 
• ​May participate in Sponsor, internal, or agency audits and inspections as required. 
• ​Contributes to the definition and documentation of the Procurement lifecycle and ensures compliance with industry requirements and expectations. 
• ​Contributes to the development, review and refinement of Procurement standards, Standard Operating Procedures, Work Instructions and corresponding Forms and Templates. 
• ​Maintains the Procurement databases and internal webpage(s) that support end users with the selection, onboarding, oversight and offboarding of Vendors in support of clinical trial delivery. 
• ​Contributes to the development and implementation of training to support end users with their understanding of the Procurement lifecycle. 
• ​May train and mentor other Procurement team members. 
• ​Builds in-depth knowledge and subject matter expertise, and maintains proficiency in Procurement processes, regulations, systems and standards through regular training, review of guidelines etc. 
• ​Performs other work-related duties as assigned. 

Get to know Syneos Health

Over the past 5 years, we have worked with 94% of all Novel FDA Approved Drugs, 95% of EMA Authorized Products and over 200 Studies across 73,000 Sites and 675,000+ Trial patients.

No matter what your role is, you'll take the initiative and challenge the status quo with us in a highly competitive and ever-changing environment. Learn more about Syneos Health.
 

Additional Information

Tasks, duties, and responsibilities as listed in this job description are not exhaustive.  The Company, at its sole discretion and with no prior notice, may assign other tasks, duties, and job responsibilities. Equivalent experience, skills, and/or education will also be considered so qualifications of incumbents may differ from those listed in the Job Description. The Company, at its sole discretion, will determine what constitutes as equivalent to the qualifications described above.   Further, nothing contained herein should be construed to create an employment contract.  Occasionally, required skills/experiences for jobs are expressed in brief terms. Any language contained herein is intended to fully comply with all obligations imposed by the legislation of each country in which it operates, including the implementation of the EU Equality Directive, in relation to the recruitment and employment of its employees.  The Company is committed to compliance with the Americans with Disabilities Act, including the provision of reasonable accommodations, when appropriate, to assist employees or applicants to perform the essential functions of the job.