Senior IT Network Engineer

Who we are

Samsara (NYSE: IOT) is the pioneer of the Connected Operations Cloud, which is a platform that enables organizations that depend on physical operations to harness Internet of Things (IoT) data to develop actionable insights and improve their operations. At Samsara, we are helping improve the safety, efficiency and sustainability of the physical operations that power our global economy. Representing more than 40% of global GDP, these industries are the infrastructure of our planet, including agriculture, construction, field services, transportation, and manufacturing — and we are excited to help digitally transform their operations at scale.

Working at Samsara means you'll help define the future of physical operations and be on a team that's shaping an exciting array of product solutions, including Video-Based Safety, Vehicle Telematics, Apps and Driver Workflows, and Equipment Monitoring. As part of a recently public company, you'll have the autonomy and support to make an impact as we build for the long term.

About the role:

In Samsara's Business Technology Core IT team, we work to deliver awesome systems, support, and experiences that enable our teams to be as impactful as possible. As a member of the team, you'll be in charge of owning the technology and processes that enable our people to do their best work. We are responsible for identifying, designing, implementing, and supporting the applications and networks to create a streamlined experience for Samsarians. As a Sr. IT Network Engineer on the team, you will play a key role in maintaining, optimizing, and troubleshooting our global on-premise network infrastructure. You will ensure high availability and performance for a growing company while proactively contributing to the future direction of our network technologies. The successful candidate will work closely with operations team members to operate, repair, and improve existing network infrastructure, including providing tier-3 support to other members of the Information Technology team.

This role is based at our San Francisco headquarters and requires on-site presence 3 to 5 days a week.

You should apply if:

• You want to impact the industries that run our world: Your efforts will result in real-world impact—helping to keep the lights on, get food into grocery stores, reduce emissions, and most importantly, ensure workers return home safely.
• You are the architect of your own career: If you put in the work, this role won't be your last at Samsara. We set up our employees for success and have built a culture that encourages rapid career development, countless opportunities to experiment and master your craft in a hyper growth environment.
• You're energized by our opportunity: The vision we have to digitize large sectors of the global economy requires your full focus and best efforts to bring forth creative, ambitious ideas for our customers.
• You want to be with the best: At Samsara, we win together, celebrate together and support each other. You will be surrounded by a high-caliber team that will encourage you to do your best. 

In this role, you will:

• Configure, install, and maintain network hardware and software components, including routers, switches, firewalls, and wireless systems.
• Perform hands-on troubleshooting, issue, and problem resolution. Leveraging packet captures and working with tools like Wireshark to root cause network related issues.
• Develop and deploy network automation tools to enhance efficiency and streamline network management.
• Perform network maintenance including hardware and software upgrades, migrations, capacity upgrades, and decommissioning.
• Collaborate with other IT team members to integrate network systems with other applications and systems.
• Develop analytics and dashboards to measure effectiveness of current environments and identify scale and value-creation opportunities.
• Provide technical support and training to end-users as needed.
• Create and update documentation for network designs, best practices, and operational procedures.
• Manage hardware lifecycle, from procurement to decommissioning.
• Assist in system deployment and configurations for new projects or initiatives.
• Collaborate with vendors and service providers to procure and maintain hardware and software.
• Participate in duty rotation of 7-day by 24-hour on-call support.

Minimum requirements for the role:

• Bachelor's degree in Computer Science, Computer Engineering, relevant technical field, or equivalent professional experience.
• 5+ years of hands-on experience in network engineering with a significant focus on Cisco Meraki. 
• Expertise working with Meraki hardware and platform.
• Strong understanding of Meraki cloud-managed solutions, including LAN, Wi-Fi, and firewall implementations.
• Expert understanding of the OSI model and TCP/IP based protocols.
• Proven ability to deep dive and troubleshoot complex issues to resolution at the protocol analysis level.
• Deep understanding of networking protocols and policy routing configurations (e.g., TCP/IP, BGP, OSPF, VRRP, HSRP, EIGRP, STP, RSTP, LACP, 802.1x, QoS/DSCP, etc…)
• Experience with network diagnostic, monitoring, and analysis tools (e.g., ELK, PRTG, Wireshark, etc.).
• Ability to troubleshoot and diagnose network issues within a Meraki environment.

An ideal candidate also has one or more:

• Experience with network cloud management in AWS and GCP
• Experience in designing, deploying and operating networks at scale.
• Experience with Atlassian suite (Jira, Confluence, OpsGenie, StatusPage).
• Experience with Splunk.
• Cisco Certified Network Associate CCNA or higher, along with relevant Cisco Meraki certifications.
• Proficiency in Python, or other similar programming languages.
• Expertise with Google Workspace and Google Cloud Platform.

Samsara's Compensation Philosophy: Samsara's compensation program is designed to deliver Total Direct Compensation (based on role, level, and geography) that is at or above market. We do this through our base salary + bonus/variable + restricted stock unit awards (RSUs) for eligible roles. For eligible roles, a new hire RSU award may be awarded at the time of hire, and additional RSU refresh grants may be awarded annually.

We pay for performance, and top performers in eligible roles may receive above-market equity refresh awards which allow employees to achieve higher market.

The range of annual base salary for full-time employees for this position is below. Please note that base pay offered may vary depending on factors including your city of residence, job-related knowledge, skills, and experience. $143,990—$169,400 USD

At Samsara, we welcome everyone regardless of their background. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender, gender identity, sexual orientation, protected veteran status, disability, age, and other characteristics protected by law. We depend on the unique approaches of our team members to help us solve complex problems and want to ensure that Samsara is a place where people from all backgrounds can make an impact.

Benefits

Full time employees receive a competitive total compensation package along with employee-led remote and flexible working, health benefits, and much, much more. Take a look at our Benefits site to learn more.

Accommodations 

Samsara is an inclusive work environment, and we are committed to ensuring equal opportunity in employment for qualified persons with disabilities. Please email or click here if you require any reasonable accommodations throughout the recruiting process.

Flexible Working 

At Samsara, we embrace a flexible working model that caters to the diverse needs of our teams. Our offices are open for those who prefer to work in-person and we also support remote work where it aligns with our operational requirements. For certain positions, being close to one of our offices or within a specific geographic area is important to facilitate collaboration, access to resources, or alignment with our service regions. In these cases, the job description will clearly indicate any working location requirements. Our goal is to ensure that all members of our team can contribute effectively, whether they are working on-site, in a hybrid model, or fully remotely. All offers of employment are contingent upon an individual's ability to secure and maintain the legal right to work at the company and in the specified work location, if applicable.

Fraudulent Employment Offers

Samsara is aware of scams involving fake job interviews and offers. Please know we do not charge fees to applicants at any stage of the hiring process. Official communication about your application will only come from emails ending in '' or '@us-greenhouse-'. For more information regarding fraudulent employment offers, please visit our blog post here.

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