Quality & Continuous Improvement Specialist

Responsibilities / Tasks

GEA Group, founded in Germany in 1881, is a global leader in engineering solutions, serving industries such as food and beverage, pharma, dairy, and more. With over 18,000 employees worldwide and a strong U.S. presence since 1929, GEA combines the heritage of a well-established company with the innovation of a forward-thinking industry leader. At GEA, we're not just building equipment, we're building lasting careers with an average employee tenure range from 8 + years, reflecting the strong culture, growth opportunities, and support we provide.

• Start strong – Medical, dental, and vision coverage begins on your first day
• Recharge and refresh – Enjoy 12 paid holidays, including a flexible floating holiday, and 136 hours of PTO to relax or explore
• Invest in your future – A 7% 401(k) employer match helps grow your retirement savings faster
• Keep learning – Take advantage of tuition reimbursement to further your education or skillset
• Live well – Our wellness incentive program rewards healthy habits
• Get support when you need it – Access to a confidential Employee Assistance Program for personal or professional guidance
• Save smart – Flexible Health Savings and Spending Accounts to manage out-of-pocket expenses

The typical base pay range for this position at the start of employment is expected to be between $55,000 - $75,000 per year. GEA Group has different base pay ranges for different work locations within the United States.

The pay range is not guaranteed compensation or salary.

The estimated range is the budgeted amount for the position. Final offers are based on various factors, including skill set, experience, location, qualifications, and other job-related reasons. You may be eligible for additional rewards, such as a discretionary bonus (based on eligibility) and/or equity awards.

Job Summary:
The Quality & Continuous Improvement Specialist is responsible for creating, managing, implementing, and controlling quality documentation. This role collaborates with all functions across the end-to-end process to ensure procedures are consistently followed and quality records are accurately maintained for all products and services provided. This role is based at our Hudson office and follows a hybrid work schedule.

Essential Duties/Responsibilities:

• Create, maintain, manage, and control all quality documentation, including quality manuals, procedures, and plans, with the objective of achieving and maintaining ISO certification.
• Review and verify documentation for accuracy, completeness, and compliance with regulatory standards.
• Identify opportunities for improvement within the quality documentation process and lead implementation and training initiatives for necessary changes.
• Drive corrective actions through root cause analysis and structured problem-solving techniques.
• Gather and analyze data using statistical methods to support quality initiatives.
• Coordinate with various departments to collect necessary documentation for internal and external audits.
• Collaborate with cross-functional teams to ensure documentation remains accurate and up to date.
• Stay informed of industry trends, regulations, and best practices in quality assurance.
• Participate in continuous improvement initiatives, recommending enhancements to document control processes and assisting with implementation.
• Perform other duties as assigned by supervisor or manager.
• This position requires occasional travel of up to 10%.

Note: This description is not intended to be an all-inclusive list of responsibilities, skills, or abilities. Duties may evolve, or new responsibilities may be assigned at any time with or without notice.

Your Profile / Qualifications

Education and Experience:

• Bachelor of Arts or Science degree with 5+ years of relevant experience creating, maintaining, and managing quality or process procedures, or 15+ years of related experience in lieu of a degree.
• Strong knowledge of quality assurance methodologies and ISO standards.
• Exceptional attention to detail and accuracy.
• Excellent written and verbal communication skills.
• Proficient in MS Office and data management software.
• Demonstrated expertise in using, coaching, and training teams on procedures, methodologies, and best practices.
• Experience with quality improvement tools and methodologies including PDCA, A3, DOE, 5-Why, Fishbone Diagram, Lean Six Sigma, and DMAIC.

At GEA, we don't just offer jobs, we offer opportunities to thrive, grow, and make an impact.

#engineeringforthebetter

Please note: This position is based in the United States and does not offer visa or work sponsorship. Applicants must be authorized to work in the U.S. without current or future sponsorship.

GEA Group is committed to fostering an inclusive work environment where all clients and employees feel welcomed, accepted, and valued. We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.

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