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Application Support Lead
hace 15 horas
Descripción del puesto
We are seeking a highly skilled and motivated Application Support Lead to oversee the monitoring, validation, and troubleshooting of financial systems for a leading global asset management firm. This role is key to ensuring operational continuity, process optimization, and the continuous improvement of mission-critical applications.
As the Application Support Lead, you will guide a team of analysts, ensuring incident resolution, proactive monitoring, and process documentation. You will collaborate closely with development and business teams, while driving automation initiatives and knowledge sharing within the team.
Working Schedule
Remote position
Team coverage: 2:00 AM – 6:00 PM (Argentina time)
Responsibilities
Lead, mentor, and support a team of Application Support Analysts
Monitor, validate, and resolve issues across financial applications and critical processes
Perform and oversee regular system and data checks
Ensure proper documentation of processes, systems, and procedures
Collaborate with internal development and business teams to resolve incidents
Identify opportunities for process improvement and automation
Ensure compliance with best practices and operational standards
Manage incident escalation and maintain service reliability
Requisitos
Advanced English (mandatory)
Advanced SQL – complex queries, optimization, and data analysis
DBT (Data Build Tool) – data transformation and modeling
Snowflake – cloud-based data environments
Experience with automation and process improvement initiatives
Application monitoring and support expertise
Strong technical documentation skills
Experience in financial applications or other mission-critical environments
Beneficios
- Remote
- USD Salary
Detalles
Tags:
applicationsupport
support
ingles
homeoffice
remoto
