Commercial Compliance

Syneos Health is a leading fully integrated biopharmaceutical solutions organization built to accelerate customer success. We translate unique clinical, medical affairs and commercial insights into outcomes to address modern market realities.  

Every day we perform better because of how we work together, as one team, each the best at what we do. We bring a wide range of talented experts together across a wide range of business-critical services that support our business. Every role within Corporate is vital to furthering our vision of Shortening the Distance from Lab to Life.

Discover what our 29,000 employees, across 110 countries already know.

WORK HERE MATTERS EVERYWHERE

Why Syneos Health

• We are passionate about developing our people, through career development and progression; supportive and engaged line management; technical and therapeutic area training; peer recognition and total rewards program.
• We are committed to our Total Self culture – where you can authentically be yourself. Our Total Self culture is what unites us globally, and we are dedicated to taking care of our people. 
• We are continuously building the company we all want to work for and our customers want to work with. Why? Because when we bring together diversity of thoughts, backgrounds, cultures, and perspectives – we're able to create a place where everyone feels like they belong. 

Job Responsibilities

The Commercial Compliance Analyst will support the launch of new contracted commercial field teams (e.g., sales, nurse, etc.) and the day to day maintenance of compliance program operations across the respective teams.

Key Job Responsibilities:

•    Assist in supporting the day to day compliance program operations across multiple contracted commercial field teams to ensure adherence to federal, state and local regulatory requirements and company/client policies.

•    Collaborate with clients to assist in developing and implementing Compliance Business Rules, direct marketing expense audit plans and training for commercial field teams.

•    Deliver live compliance training to field employees.

•    Approve and maintain compliance training requirements for field employees and monitor LMS training completion records for new hire, backfill and ad-hoc training. 

•    Participate in weekly internal/external work stream meetings to identify, communicate and meet timeline driven deliverables.  

•    Assist with development, implementation and continuous improvement of processes that drive compliant behavior across commercial field teams. 

•    Coordinate and collaborate with internal business partners and clients to ensure objectives are met within defined timelines.

•    Update/maintain internal trackers, training materials and client specific documents (e.g., compliance business rules, HCP business meal guides, etc.).

•    Serve as primary point of contact for the HCP Expense Auditing Team; collaborate with HCP Expense Auditing Team and Compliance Manager to resolve compliance concerns and/or potential violations.

•    Monitor expense report log to identify trends and develop 1-pager guidance, training and retrain Field Employees as needed.

•    Work with the transparency team and clients to resolve data issues and CMS disputes.

•    Provide assistance on special department projects and other assigned duties.

QUALIFICATION REQUIREMENTS:

•    BA/BS Degree and related experience

Required Skills/Abilities:    

•    Excellent oral and written communication skills.

•    Exceptional organizational skills and a keen attention to detail.

•    Demonstrate current working knowledge of various rules, regulations and industry guidance relevant to healthcare compliance.

•    Familiarity with components of compliance programs; specific experience in training, communications and/or business process development.

•    Strong interpersonal skills, ability to work collaboratively and cross functionally.

•    Ability to forge strong working relationships with employees in different disciplines and at all levels of the organization.

•    Demonstrate high standards of conduct and ethics as well as appropriate judgment, independence, and discretion.

•    Ability to maintain confidentiality involving compliance, company information and activities.

•    Ability to be proactive, exercise judgment and manage multiple responsibilities simultaneously. 

•    Working knowledge of MS Word, Excel, PowerPoint and Outlook.

Travel Requirements
0-10% overnight travel required.

Get to know Syneos Health

Over the past 5 years, we have worked with 94% of all Novel FDA Approved Drugs, 95% of EMA Authorized Products and over 200 Studies across 73,000 Sites and 675,000+ Trial patients.

No matter what your role is, you'll take the initiative and challenge the status quo with us in a highly competitive and ever-changing environment. Learn more about Syneos Health.
 

Additional Information

Tasks, duties, and responsibilities as listed in this job description are not exhaustive.  The Company, at its sole discretion and with no prior notice, may assign other tasks, duties, and job responsibilities. Equivalent experience, skills, and/or education will also be considered so qualifications of incumbents may differ from those listed in the Job Description. The Company, at its sole discretion, will determine what constitutes as equivalent to the qualifications described above.   Further, nothing contained herein should be construed to create an employment contract.  Occasionally, required skills/experiences for jobs are expressed in brief terms. Any language contained herein is intended to fully comply with all obligations imposed by the legislation of each country in which it operates, including the implementation of the EU Equality Directive, in relation to the recruitment and employment of its employees.  The Company is committed to compliance with the Americans with Disabilities Act, including the provision of reasonable accommodations, when appropriate, to assist employees or applicants to perform the essential functions of the job.