Senior Business Analyst

WHY DEPT?

We are a Growth Invention company built to help the world's most ambitious brands grow faster. Operating at the intersection of technology and marketing, we create what is next by pioneering ideas, acting fast, and moving further because standing still just is not in our DNA.

We are drawn to people who stay curious, move with intent, and never stop inventing. Our culture runs on three values: better together, relentlessly curious, and get sh*t done. It is how we work, how we grow, and how we make things that matter.

At DEPT, you will find the freedom to explore, the space to collaborate, and the trust to make a real impact for our clients, for each other, and for the world we are helping to build.

THE ROLE:

The Senior Business Analyst (BA) acts as a bridge between business stakeholders and technical teams, driving clarity and alignment throughout the project lifecycle. This role focuses on eliciting, analyzing, and documenting detailed business and technical requirements to ensure that solutions effectively meet organizational goals and user needs.

WHAT YOU'LL DO:

Requirements Gathering & Analysis

• Facilitate requirements gathering sessions with business stakeholders, developers, and other cross-functional partners.
• Translate business needs into clear, detailed, and testable functional and technical requirements, user stories, and acceptance criteria.
• Create and maintain comprehensive documentation such as process flows, data mappings, interface specifications, and business rules.
• Ensure requirements are clearly understood and traceable from definition through delivery.

Solution Design & Delivery

• Collaborate with architects and technical teams to assess solution options and ensure alignment with enterprise systems and standards.
• Contribute to design documentation and participate in technical design discussions and reviews.
• Support user acceptance testing (UAT) by helping define test cases, reviewing test outcomes, and validating that solutions meet business needs.
• Participate in change management, release planning, and post-implementation validation activities.

Stakeholder Collaboration

• Build strong relationships with business partners to understand goals, priorities, and operational challenges.
• Communicate technical details and constraints to non-technical audiences in a clear and structured way.
• Facilitate alignment between business and IT teams throughout the project lifecycle.

Continuous Improvement

• Identify and recommend opportunities for process improvement and optimization.
• Contribute to the development and maintenance of business analysis standards and documentation templates.
• Share knowledge and collaborate with peers to enhance overall team effectiveness.

WHAT YOU BRING:

• Bachelor's degree in Business, Information Systems, Computer Science, or a related field.
• 5–8 years of experience as a Business Analyst, including experience with complex technical or data-driven projects.
• Familiarity with software development life cycles (SDLC), Agile, or hybrid methodologies.
• Strong analytical and critical thinking skills.
• Excellent written and verbal communication abilities.
• Proficiency with documentation and collaboration tools (e.g., JIRA, Confluence, Microsoft Visio, Lucidchart).
• Understanding of data flows, APIs, integrations, and enterprise system design principles.
• Ability to translate business requirements into actionable technical specifications.

WHAT DO WE OFFER?

• We enjoy spending time together, working closely with other local colleagues, and getting to know one another. Our Buenos Aires offices (Villa Crespo or Mar del Plata) are fully equipped with refreshments and great common spaces
• Premium healthcare through OSDE for the employee and their immediate family members
• Mendel prepaid card with a monthly allowance for grocery purchases
• Monthly reimbursements for Wi-Fi/electricity expenses
• Monthly reimbursements for training/English classes
• 100% covered "Plan Total" membership at Sportclub
• Access to a our benefits platform through Bonda
• A flexible vacation policy

WE SUPPORT YOU BEING YOU

DEPT is an equal opportunity employer (EOE). We believe our work is at its best when our people feel safe and free to be themselves. We're committed to an inclusive and barrier-free recruitment and selection process and workplace, regardless of anyone's lived experience, race, color, religion, sex, national origin, age, disability, and genetic information. So tell us about any accommodations you need. It's totally confidential and only used to make sure you feel fully supported at every step.

We are a B Corp-certified company passionate about purpose-driven work. Our hope is that you can feel good about the contributions DEPT is making to the world, and we always have an open door for your ideas in making the world a better place.

DEPT is a pioneering technology and marketing services company that creates integrated end-to-end digital experiences for brands such as Google, KFC, Philips, Audi, Twitch, Patagonia, eBay and more. Its team of 2,500+ digital specialists across 30+ locations on 5 continents delivers pioneering work on a global scale with a boutique culture.

Learn more about DEPT

DIVERSITY, EQUITY, & INCLUSION

At DEPT, we take pride in creating an inclusive workplace where everyone has an equal opportunity to thrive. We actively seek to recruit, develop, nurture, and retain talented individuals from diverse backgrounds, with varying skills and perspectives.

Not sure you meet all qualifications? Apply, and let us decide Research shows that women and members of underrepresented groups tend not to apply for jobs when they think they may not meet every requirement, when in fact they do. We believe in giving everyone a fair chance to shine.

We also encourage you to reach out to us and discuss any reasonable adjustments we can make to support you throughout the recruitment process and your time with us.

Want to know more about our dedication to diversity, equity, and inclusion? Check out our efforts here.

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