Vice President, Markets Asset Services

JOB DESCRIPTION

Join our Markets Asset Services team as a Vice President and play a pivotal role in shaping the future of asset servicing. You'll lead a high-performing team, drive operational excellence, and deliver innovative solutions that support business growth. We value strategic thinkers and collaborative leaders who are committed to continuous improvement and superior client service.

As Vice President in Markets Asset Services, you will provide strategic leadership and operational oversight across a range of asset servicing functions, including Corporate Actions, Income Processing, Tax Services, and Proxy Voting. You will drive process optimization, risk management, and client service excellence, partnering with senior stakeholders to deliver innovative solutions and support business growth.

Job Responsibilities

• Lead, mentor, and develop a team of asset servicing professionals, fostering a culture of accountability, collaboration, and continuous improvement
• Set clear performance expectations and provide ongoing coaching and feedback to support professional growth
• Oversee end-to-end management of asset servicing processes, ensuring accuracy, timeliness, and compliance with regulatory requirements
• Monitor and enhance control frameworks, performing regular reconciliations and risk assessments across all asset servicing activities
• Drive process re-engineering and automation initiatives to improve operational efficiency, reduce risk, and support scalability
• Champion the adoption of new technologies and systems, managing implementation projects and change management efforts
• Serve as the primary escalation point for complex queries and issues from internal and external stakeholders, including clients, agents, issuers, exchanges, and depositories
• Build and maintain strong relationships with key partners to ensure effective resolution of inquiries and delivery of superior client service
• Oversee the review and resolution of outstanding breaks and exceptions across asset servicing functions
• Ensure adherence to regulatory requirements and internal policies, escalating issues as appropriate
• Monitor and report on key performance indicators, service delivery standards, and risk metrics

Required Qualifications, Capabilities, and Skills

• Bachelor's degree required
• Series 99 Certification required, or willingness to obtain within a specified timeframe
• Extensive experience in asset servicing, securities operations, or related financial services functions
• Proven leadership experience, with a track record of managing teams and driving results in a fast-paced environment
• Strong strategic thinking and problem-solving skills, with the ability to challenge the status quo and implement innovative solutions
• Exceptional relationship management and communication skills, with the ability to influence and partner with senior stakeholders
• Advanced proficiency in Excel and other relevant technology platforms
• Demonstrated ability to prioritize workloads, manage critical deadlines, and maintain high standards of accuracy and quality
• Client-focused mindset, with a commitment to delivering superior service and operational excellence
• Fluency in English

Preferred Qualifications, Capabilities, and Skills

• Advanced degree or relevant professional certification
• Experience leading large-scale technology or automation projects
• Familiarity with global asset servicing regulations and industry best practices
• Experience working in multinational organizations
• Proven ability to drive process improvements and operational change
• Commitment to accuracy, compliance, and continuous improvement
• ;Experience with automation tools

ABOUT US

J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

ABOUT THE TEAM

J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.