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Operations Manager
hace 3 semanas
Hi there We are South and our client is looking for a
Operations Manager
Note To Applicants
- Eligibility: This position is open to candidates residing in Latin America.
- Application Language: Please submit your CV in English. Applications submitted in other languages will not be considered.
- Professional Presentation: We encourage you to showcase your professional experience by including a Loom video in the application form. While this is optional, candidates who provide a video presentation will be given priority.
We're seeking an experienced
Operations Manager
to build and manage the operational infrastructure that allows a creative team to thrive. This role requires balancing strategic thinking with hands-on execution across operations, account/project management, systems, HR, and business finances. You'll help scope SOWs, issue invoices, optimize workflows, and ensure projects run smoothly.
Key Responsibilities
- Operations & Systems: Develop and maintain operational processes, SOPs, and systems; streamline workflows and team communications; manage timelines and cross-functional coordination.
- Financial Operations: Oversee accounts payable/receivable, client invoicing, vendor payments, budgets, and financial planning; support drafting and reviewing SOWs.
- Human Resources & People Operations: Lead hiring, onboarding, performance management, and employee development; manage payroll, benefits, policies, and company culture.
- Strategy & Performance: Contribute to business strategy, optimize KPIs and reporting, evaluate performance, and balance strategic thinking with hands-on execution.
Qualifications
- Experience in operations management, preferably in an agency or creative environment
- Experience drafting and negotiating contracts and SOWs
- Strong understanding of workflows, business models, and operational challenges in creative teams
- Familiarity with operational tools (e.g., Asana, time tracking software)
- Financial acumen, including budget management and billing processes
- Excellent organizational, project management, and communication skills
- Ability to develop and implement systems, processes, and SOPs
- Comfortable working in a small, fast-paced team environment
- Strategic thinker who can also execute tactical, hands-on work
Nice To Have
- Experience with HR/People Operations (hiring, onboarding, benefits, performance management)
Schedule
: Monday to Friday, 9 AM to 5:30 PM
PST
Compensation
: paid in USD
Location
: 100% remote
If this opportunity sounds good to you,
send us your resume