Counter Staff

Batch makes custom Ice Cream Sandwiches Working here involves baking cookies everyday, scooping ice cream, squishing scoops into sandwiches, and providing excellent customer service to our customers. 

• Welcoming customers, answering questions, and accepting orders and payments.
• Baking and portioning cookies. You will not be mixing dough. 
• Scooping ice cream.
• Assembling ice cream sandwiches. 
• Cleaning and restocking work and dining areas, emptying trash, and sanitizing equipment and utensils.
• Restocking items in display cases, at tables, or behind the counter.
• Working in as part of a fun, high-energy team.
• Adhering to all food safety regulations and quality controls.

• High School Diploma or equivalent.
• Experience in food and beverage preparation or customer service preferred.
• Training and willingness to continue learning about food and beverage preparation.
• Exceptional listening and communication skills.
• Ability to walk, bend, and stand for extended periods.
• Availability to work around peak hours, including nights, early mornings, weekends, and holidays.
• A polite, engaging personality.
• Commitment to customer satisfaction and a killer customer service experience. 
• Willingness to work as part of a high-energy, efficient team in a fast-paced environment.
• Counter Staff must work a minimum of 3 shifts per week. We prefer full time staff when available. 
• Core job fundamentals like a good attitude, showing up on time, and working hard are more important that perfect coffee technique. We can teach you, if you have the right skills otherwise.

• California does not have a tip credit, so all employees earn the full prevailing minimum wage to start, and usually between $1and $3 higher than minimum after a 90 day probationary period.  
• Cash tips are kept by members of a shift. 
• Credit card tips are split by hours worked daily and come on your paycheck.