Account Manger
hace 4 días
Location:
Argentina (Bs As)
Working hours:
Full Time (9am-18pm)
Hybrid Work :
Two office days (Palermo)
competitive base + performance variable
.
Overview
Join us as an Account Manager and be the trusted face of our client partnerships . You'll own relationships end-to-end—leading client conversations in fluent English , keeping day-to-day operations running flawlessly , and growing accounts through trust, insight, and proactive problem-solving . Think Customer Success + Account Management in one: manage a focused book of business with real ownership , sharp organization , crisp communication , and smart prioritization at the core. If you love turning great service into measurable growth, this is your seat
Responsibilities
- Client Ownership:
Be the primary point of contact; run check-ins, handle urgencies, and represent the company with clear, confident English. Build long-term, trust-based relationships. - Success & Retention:
Understand client goals, drive adoption, resolve issues fast, and create paths for renewal and expansion. - Account Growth:
Spot upsell opportunities (services, scope), partner on pricing strategy, and execute plans that increase account value. - Operational Orchestration:
Coordinate with procurement/logistics/support to deliver reliably across multiple countries; keep projects moving and stakeholders aligned. - Insights & Reporting:
Track account health/metrics; turn data into actions on retention, upsell, and overall success.
Qualifications
- 3+ years in B2B roles (Customer Success, Account Management, or Sales) with direct client ownership.
- Fluent English (spoken & written); comfortable leading client calls and communicating clearly under time pressure.
- Strong organization, prioritization, and problem-solving; can manage multiple accounts without micromanagement.
- Proactive, owner mindset with excellent interpersonal and written communication skills.
Nice to Have
- Familiarity with IT hardware/technology environment and global operations.
- Experience with Google Workspace, Slack, Asana/HubSpot/Monday, Looker Studio; Portuguese or other languajes is a plus.