Operations Director

FRESH. FORWARD. FLOWERS.

Flowers Foods, Inc. (NYSE:FLO) is not just about baking; it's about crafting moments of joy with every delicious bite. With 2024 sales of $5.1 billion, and as one of the leading producers of packaged bakery goods in the United States, Flowers Foods brings passion to the table. From the wholesome goodness of Nature's Own and Wonder to the bold and artisanal flavors of Dave's Killer Bread, the rustic goodness of Canyon Bakehouse, and the sweet delights of Tastykake, each product is a celebration of taste and quality. Beyond the oven, Flowers Foods fosters a culture that values and reflects Honesty & Integrity, Respect & Inclusion, Sustainability, Passion, and Humility. With a commitment to innovation and a recipe for success, Flowers Foods is more than a bakery – it's a delightful journey into the heart of flavor and community.

Bringing Home the Dough

Flowers Foods & Subsidiaries is looking to add a talented Sales Operations Director to our team

Title: Operations Director

Salary Range: 80,000 – 95,000/year

Office Location: Santa Fe Springs, CA & Garden Grove, CA  

Summary:

Position is responsible for managing and improving the operations and efficiencies of warehouses and routes within the assigned region.

Rising to the Challenge: Position Responsibilities

• Oversee route and warehouse operations on company routes within Market VP area.

• Exercise discretion and independent judgment in carrying out job duties.

• Support the Safety Program of the warehouse by working with Safety Manager and local leaders to ensure Safety Best Practices are implemented within the warehouses.

• On a weekly basis coordinate manpower to ensure routes are staffed appropriately. Identify and share best practices with local Route Sales Directors to optimize route resourcing

• Work with MVP to ensure routing and scheduling of RSR's to maximize efficiencies.

• Maintain proper load adjustment (including Route to Route Transfers) by working with and reviewing data with warehouse shippers, distribution managers and Route Sale Representatives on a daily and weekly basis.

• Maintain accuracy and accountability on stale returning back to the warehouses.   Identify and implement best practices to control stale.

• Improve route operations for SBT Shrink.

• Improve company routes by working with sales representatives to focus on proper/improved ordering to support consumer demand.

• Maintain/improve open route balances by conducting daily and weekly reviews.

• Oversee day-to-day operations of warehouses in the MVP region. Ensure cleanliness of warehouses is maintained. Selecting/Supervising vendors needed to maintain overall repair and functionality of warehouses (e.g., snow removal, electricians, plumbers, HVAC, etc.).

• Maintain inventory of all displays available for use in the field, ensuring that inventory is depleted prior to ordering new displays.

• Maximize efficiency of the fuel program and oversee the Best Practices to maximize efficiencies

• Work with the Fleet department on all required preventive maintenance and/or mandated repairs on trucks in open routes.

Knead to Know: Preferred Qualifications

• At least 5 years of relevant experience in general management or sales. Past experience as a sales rep, distributor, or other sales position required.

Additional Ingredients: Essential Job Requirements

• Bachelor's degree (preferably Sales or Business Administration) or equivalent experience

We offer a competitive salary and an excellent total rewards package. Interested job seekers who successfully complete the series of pre-screening questions and who appear to possess the basic qualifications for this position may be contacted for a telephone interview.

EEO Statement 

Flowers is an Equal Opportunity Employer. Flowers encourages all qualified candidates to apply, regardless of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, age, veteran status, disability status, or people of any other characteristic protected by state or federal law.   The job description above outlines the general nature and level of work expected from employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications for this position.  Equivalent combination of education, experience, and skills may supplement above minimum job requirements.

If you need assistance with submitting your resume due to a medical condition or disability, please send an e-mail to Matthew West at or

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