Director, Product Management

hace 4 días


Ciudad Guayana, Estado Bolívar, Argentina Mastercard A tiempo completo $1.500.000 - $2.500.000 al año

Job Title:

Director, Product Management (Business Intelligence & Analytics, SME LAC)

Overview:

Who is Mastercard?
Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential.
Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all.
Overview
Small and Medium Enterprises (SME) represent one of the most strategic growth opportunities for Mastercard in LAC. This segment plays a critical role in the region's economy and is expected to significantly increase its contribution to Mastercard's results in the coming years. With ambitious growth targets, the SME agenda is positioned at the center of our strategy to expand commercial payment flows and strengthen our leadership in this market.

This position is responsible for leading the planning process, monitoring results, ensuring governance, and providing senior management with the insights and tools necessary to drive and monitor performance. Acting as a key connector across global, regional, and local teams, the role ensures that Mastercard's SME strategy is translated into concrete actions, measured outcomes, and long-term impact.

Role
In this role, the selected candidate will:

• Lead the annual planning and budgeting process for the SME segment, including volume, revenue, and investment projections.

• Manage ongoing performance tracking, monitoring KPIs, analyzing results, conducting root cause analyses, and preparing executive reports.

• Partner with Finance to oversee P&L management, ensuring revenues and allocations are correctly attributed to the SME business.

• Partner with the SME Commercialization cluster teams and Sales Excellence to oversee & track the SME Sales pipeline & performance metrics

• Coordinate the use and maintenance of regional performance dashboards, ensuring accuracy, timely updates, and effective application in decision-making.

• Organize and facilitate business reviews (global, regional, and local), including material preparation, storyline development, and executive alignment.

• Provide support to senior leaders through the development of executive presentations and strategic materials.

• Manage governance activities such as business continuity planning, organizational alignment, and investment tracking.

• Ensure effective budget management for marketing, product investments, and travel, including forecasting and provisioning.

• Work closely with internal teams, such as Finance, Products, Sales, Marketing and Customer Delivery, to align execution & go-to-market.

All About You
The ideal candidate for this position should:

• Have significant experience in strategic planning, financial performance management, or product strategy within financial services and/or payments.

• Demonstrate strong analytical skills, with ability to interpret complex data, build scenarios, and develop actionable insights.

• Knowledge of internal Mastercard reporting systems & data cubes

• Possess excellent communication and storytelling capabilities, including experience in preparing executive-level presentations and structuring clear narratives.

• Be proficient in visualization and reporting tools (e.g., PowerPoint, Excel, Power BI, Tableau).

• Have strong interpersonal skills and the ability to work effectively across cross-functional teams such as Finance, Product, Marketing, and Legal.

• Show proven multi-tasking, organizational skills to manage multiple priorities and deadlines.

• Be results-driven and comfortable operating in a fast-paced, dynamic environment.

• Communicate fluently in English, both verbally and in writing. Portuguese is a differential.

• Hold a bachelor's degree; advanced degree (MBA or equivalent) is preferred.

Corporate Security Responsibility
Every person working for, or on behalf of, Mastercard is responsible for information security. All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and therefore, it is expected that the successful candidate for this position must:

• Abide by Mastercard's security policies and practices

• Ensure the confidentiality and integrity of the information being accessed

• Report any suspected information security violation or breach, and

• Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines

NOTE: Candidates go through a thorough screening and interview process. A cover letter addressing how candidate's skills align with role requirements is preferred but not required to apply.To find US Salary Ranges, visit People Place. Under the Compensation tab, select "Salary Structures." Within the text of "Salary Structures," click on the link "salary structures 2025," through which you will be able to access the salary ranges for each Mastercard job family. For more information regarding US benefits, visit People Place and review the Benefits tab and the Time Off & Leave tab.

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