Project Manager
hace 10 horas
We're Hiring: Project Manager / Business Analyst – Unified Communications & Contact Center Solutions
Location: Cordova, Argentina
On-site (100% – Non-negotiable)
Schedule: Monday to Friday, 10:00 AM – 7:00 PM (Argentina Time)
We are seeking a dynamic and motivated Project Manager / Business Analyst to join our growing team. In this role, you will work directly with clients or as part of a client team, implementing Unified Communications (UCaaS) or Contact Center as a Service (CCaaS) platforms and managing projects to deliver measurable outcomes and ROI.
What You'll Do:
Develop project plans, timelines, and budgets under the guidance of a Senior Consultant or Project Leader.
Create documentation and manage critical aspects of project deliverables, schedules, status reports, and meeting notes.
Utilize or design project templates for client engagements to ensure visibility of tasks and deliverables.
Track progress, identify action items, resolve issues, and document decisions throughout the project lifecycle.
Prepare go-live checklists, User Acceptance Testing (UAT) plans, and schedules.
-Ensure proper logging and storage of client data, project documents, and call transcripts.
Analyze operational and financial data to demonstrate solution impact.
Maintain project documentation, including risk assessments and status reports.
What We're Looking For:
Experience: 2–4 years of professional work experience.
Education: Bachelor's degree strongly preferred.
Language: Fluency in English (B2+ – C1), with excellent written and verbal communication skills.
Proven experience in project management and business analysis.
Familiarity with contact center operations, voice/digital channels, and technology solutions.
Strong analytical skills and proficiency in Microsoft Office 365 (PowerPoint, Excel, Word).
Proficiency with project management tools such as Lucidchart, SmartSheets, ClickUp, Asana, Monday, etc.
If you are passionate about technology, project delivery, and client success, we'd love to hear from you
Apply now
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