Customer Service Representative

hace 4 semanas

Buenos Aires, Argentina AI Code Academy A tiempo completo

**Only resumes submitted in ENGLISH will be considered**

We are an education company based in the US, dedicated to empowering the next generation for success in the realms of artificial intelligence (AI), big data, and Internet of Things (IoT) through comprehensive instruction in both software and hardware coding, big data analysis, and AI projects. With a global reach, we've educated thousands of students from various corners of the world.

Additionally, you will play a key role in managing our schedule and organizing our courses as well as making sure we have a constant flow of new classes.

If you are an experienced remote worker, are passionate about customer service and have a knack for social media marketing, we'd love to hear from you

**Requirements**:

- Bachelor’s degree
- 2+ years of experience in customer service or a related field.
- 1+ years of digital marketing experience
- Strong attention to detail and methodical approach.
- Excellent English proficiency
- Proficient multitasker capable of thriving in a fast-paced environment.
- Quick learner with a knack for adapting to new technologies.
- Independent learner
- Team player who proactively supports colleagues.
- Must have appropriate hardware (computer/laptop) and a reliable internet connection to work remotely and access necessary systems and tools.

Nice to have:

- Bachelor’s Degree in IT, CS, Business, or a related field
- Knowledge of CRM softwares such as salesforce, zendesk, etc
- Experience in community management and social media management
- Demonstrated ability to grow social media presence and engage with online communities
- Basic knowledge of any programming language.

Pay: $600,000.00 - $750,000.00 per month

Application Question(s):

- Briefly explain your experience in Digital Marketing
- Is your resume submitted in English?
- Are you willing to work the afternoon shift (3PM EST- 1AM EST)
- Do you have your own equipment + a stable internet connection?

**Education**:

- Bachelor's (preferred)

**Experience**:

- Customer Service Representative: 2 years (required)
- Digital marketing: 1 year (required)

**Language**:

- English (required)

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