Virtual Assistant Receptionist
hace 1 semana
Description**:Platinum Care Management** is a privately owned, rapidly growing telehealth company. This position is **in office only,** located in Matawan, NJ. We are searching for a qualified, professional, and dependable **Bilingual Receptionist (Spanish English) **to help oversee our operations, train staff, and make our work flows more efficient as we grow.
**Responsibilities**:
- Receive inbound calls from patients, and our referral sources with friendliness and warmth
- Make outbound calls to patients for scheduling appointments
- Actively seek to optimize the patients' and guests' experience
- Input information into the electronic medical record
- Monitor when translation is needed or not needed.
**REQUIREMENTS**:
- Bilingual Required: Spanish/English
- EMR experience preferred
- Exceptional customer service skills
- Positive and energetic personality/ excellent interpersonal skills
- Ability to plan, schedule and coordinate
- Excellent communication skills in person, on the phone and in written communications
- Flexibility in a rapidly growing and changing work environment
- Strong attention to detail
- Basic computer skills, including some familiarity with Microsoft Office products (e.g. Word, Excel, PowerPoint)
Pay: ARS 2,824 - ARS 7,532 per hour
Pay: $2,824.00 - $7,532.00 per hour
Expected hours: 40 per week
**Experience**:
- Customer service: 1 year (required)
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