Operational Readiness

**JOB DESCRIPTION**
As an Associate in our Operational Readiness team under Payments line of business in Latin America, you will support projects launch across our branches in the region by ensuring a smooth and controlled implementation from Payment Operations Execution perspective.

**Job responsibilities**:

- Ensure proper operational requirements are defined during requirements and solution design.
- Ensure robust internal controls and procedures are established to minimize risk for new product launch and optimize operations processes by leveraging technology capabilities.
- Create and/or contribute to an environment of collaboration and mutual responsibility.
- Partner with stakeholders, providing guidance and analysis, helping identify and escalate issues/risks/dependencies and facilitating communication across the impacted teams.
- Partner with technology and product to ensure the design and build requirements meet business needs.

**Required qualifications, capabilities, and skills**
- More than 5 years work experience in Operations/Technology and/or Product.
- Technology savvy with strong business acumen.
- Ability to map and understand complex workflows and business processes.
- English proficiency required, Portuguese is a plus.
- Excellent multitasking and prioritizing skills, result-oriented and to be self-motivated.
- Effective time management skills to meet strict project timelines and team objectives
- Attention to detail and ability to work independently and as a part of a team
- Strong interpersonal skills and ability to interact with colleagues at all levels in a peer-like way

Preferred qualifications, capabilities, and skills:

- Execution skills and hands on experience working on Blockchain, Real Time Payments, FX, Payments Innovation, Alternative Payments and SWIFT.
- Strong analytical, data management and problem-solving skills.
- Strong written and verbal communication skills.
- Ability to thrive in a changing work environment.
- Ability to execute tasks under compact deadlines and effectively manage changes in plan.
- Good working knowledge of MS Excel and PowerPoint required.

If you join the company, you will be part of a diverse and inclusive team that supports each other and will empower you to do your best work.

Your wellbeing is very important to us. Below you´ll find some examples of ongoing initiatives to promote it and a link to learn more about our benefits & culture:

- Home office/flexible work arrangements and work tools to ensure a great experience.
- Generous vacation, exam and parental leave.
- Support for parents, including Family Network that provides support to parents and caregivers, Lactation room on premise, and Paid Day care for your children up to 6-years-old.
- Medical coverage for you and your family, including domestic partners.
- Employee Assistance Program which provides personal and confidential advisory on psychological, financial and legal matters.
- Wellness programs - e.g. Yoga, stretching and mindfulness classes delivered on premises.
- Language classes, mentorship programs and customized trainings.
- Platform for employee discounts in Buenos Aires.
- Many others that will be presented to you if you join the team.

**ABOUT US**

J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world’s most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

**ABOUT THE TEAM**

The Corporate & Investment Bank is a global leader across investment banking, wholesale payments, markets and securities services. The world’s most important corporations, governments and institutions entrust us with their business in more than 100 countries. We provide strategic advice, raise capital, manage risk and extend liquidity in markets around the world.

Operations teams develop and manage innovative, secure service solutions to meet clients’ needs globally. Developing and using the latest technology, teams work to deliver industry-leadi