Crisis Response Management Team Leader

hace 5 días

Buenos Aires, Argentina Cognizant A tiempo completo

**About the role**

As a Crisis Response Management Team Leader, you will make an impact by supporting one of our most important clients by gathering real-time information on natural disasters or climatic catastrophes, both globally and regionally, and reporting this information to the client. You will be a valued member of the Crisis Response Management team and work collaboratively with our clients and internal teams.

**In this role, you will**:

- Lead a team responsible for delivering information and generating knowledge about global and/or regional climatic or ecological events that affect people's lives in various parts of the world.
- Obtain information from various sources, news, or tools, organizing and classifying the data for effective communication.
- Directly contribute to the dissemination of obtained information, enhancing public awareness of global and regional climatic or ecological events.
- Work based on the standards and processes established by the client.
- Familiarize yourself with the client's services and policies.

**Work model: Remote**

We strive to provide flexibility wherever possible. Based on this role’s business requirements, this is a remote position open to qualified applicants in Buenos Aires, Argentina. Regardless of your working arrangement, we are here to support a healthy work-life balance through our various wellbeing programs.

The working arrangements for this role are accurate as of the date of posting. This may change based on the project you’re engaged in, as well as business and client requirements. Rest assured; we will always be clear about role expectations.

**What you need to have to be considered**
- 1-2 years of experience leading teams.
- Experience leading customer support teams, managing KPIs, providing feedback, and conducting one-on-ones.
- Students or graduates in Atmospheric Sciences, Political Science, Journalism, Communication and Media Management, Marketing, and related fields.
- Advanced oral and written English.
- Initiative, responsibility, and openness to teamwork.
- Good communication skills and excellent client interaction.

**These will help you stand out**
- Knowledge of Meteorology (not mandatory).
- Experience in gathering and reporting real-time information.
- Ability to organize and classify data effectively.
- Familiarity with the client's services and policies.
- Experience in working with various sources and tools for information gathering.

We're excited to meet people who share our mission and can make an impact in a variety of ways. Don't hesitate to apply, even if you only meet the minimum requirements listed. Think about your transferable experiences and unique skills that make you stand out as someone who can bring new and exciting things to this role.

**Benefits**:

- A career in one of the largest and fastest growing IT services providers worldwide.
- Ongoing support and funding with training and development plans.
- Opportunity to work for leading global companies.
- Our work environment is diverse, collaborative, and inclusive. We create conditions for everyone to thrive.
- A highly competitive salary and great benefits, such as OSDE for you and your primary family group, annual bonus, and many other benefits that we are going to share during the selection process.

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