Customer Service Rep. Las

hace 2 semanas

Capital Federal Buenos Aires, Argentina Lenovo A tiempo completo

**General Information**:

- Req #- WD00074316- Career area:
- Administrative- Country/Region:
- Argentina- State:
- Capital Federal- City:
- CABA- Date:
- Monday, November 4, 2024- Working time:
- Full-time**Additional Locations**:

- Argentina - Capital Federal - CABA

**Why Work at Lenovo**:

- We are Lenovo. We do what we say. We own what we do. We WOW our customers.Lenovo is a US$57 billion revenue global technology powerhouse, ranked #248 in the Fortune Global 500, and serving millions of customers every day in 180 markets. Focused on a bold vision to deliver Smarter Technology for All, Lenovo has built on its success as the world’s largest PC company with a full-stack portfolio of AI-enabled, AI-ready, and AI-optimized devices (PCs, workstations, smartphones, tablets), infrastructure (server, storage, edge, high performance computing and software defined infrastructure), software, solutions, and services. Lenovo’s continued investment in world-changing innovation is building a more equitable, trustworthy, and smarter future for everyone, everywhere. Lenovo is listed on the Hong Kong stock exchange under Lenovo Group Limited (HKSE: 992) (ADR: LNVGY).-
**Description and Requirements**:
Representatives will accurately log interactions with customers including reasons for customer’s interaction and actions/resolutions provided by rep. They will create and maintain follow-ups with customers to provide the best customer experience. Identify issues that need escalation and passes on to the appropriate person. Make attempts to save the sale on inbound/outbound interactions. Have the ability to professionally communicate with internal and external customers. In addition, agents should feel empowered to recommend improvements or changes to internal processes to meet or exceed goals and achieve the highest level of customer satisfaction and meet attendance and punctuality standards. Customer enquiry engagement, logging interaction activity as required to support Lenovo process in Lenovo’s Customer Resource Management (CRM) solution (Dynamics 365), disposition management (i.e., online, or offline internal follow-up to resolve customer enquires as required)

**Minimum Education (Bachelor, Master)**:High School Degree any studies related to PC/technology

**Minimum Experience**: Two years working in customer facing areas. Customer Support experience

**Area of Expertise**:IT related experience to be able to recommend PC products

Required Licenses/Certifications: Intermediate English level, Intermediate Excel Skills.

**Additional Locations**:

- Argentina - Capital Federal - CABA
- Argentina
- Argentina - Capital Federal
- Argentina - Capital Federal - CABA

  • Customer Service

    hace 1 semana

    Capital Federal, Buenos Aires, Argentina Pandit A tiempo completo

    In charge of being in contact with the clients. Scheduling salesperson visits who will guide the clients' needs. Managing inbound and outbound calls. Our client is Florida’s top provider of Impact Windows, Doors, Roofing, Solar Roofing, and HVAC Systems. Is looking for a customer service representative to work remotely. **Requisitos**: Experience in...

  • Account Manager and Customer Service Representative

    hace 3 semanas

    Buenos Aires, Argentina Belgrano Home A tiempo completo

    Account Manager and Customer Service Representative Flow RMS Flow RMS Overview Flow RMS is revolutionizing the manufacturing sales rep and distributor industry through our cutting‑edge SaaS platform, leveraging AI and machine learning to create transformative solutions. Our platform streamlines operations, automates processes, and dramatically increases...

  • Customer service

    hace 8 horas

    Capital Federal, Argentina lcr consultora A tiempo completo

    Buscamos cubrir la posicion de customer service para incorporar de manera inmediata a importante empresa nacional rubro salud Desafios del puesto - Gestion de llamadas entrantes y salientes del área - Atención a consultas, y resolucion de conflictos - Logistica de entrega de pedidos ( carga de pedido y repeticiones de los mismos, búsqueda de historial de...

  • Customer Service

    hace 1 semana

    Capital Federal, Buenos Aires, Argentina Fenix A tiempo completo

    Gi Group para una empresa internacional Alemana que fabrica productos innovadores para la industria de procesamiento basados en materias primas de origen vegetal. Utilizados para diferentes aplicaciones industriales y alimenticias está en búsqueda de personal administrativo para Customer Service. >Toma de pedidos > Cotizaciones >Armado de los pedidos a...

  • Customer Service Engineer

    hace 2 semanas

    Capital Federal, Buenos Aires, Argentina Vestas A tiempo completo

    Join Vestas as Customer Service Engineer and will be part of our Service Organization in close contact with the Sales and Product Support departments. Customer Service department is a part of our Service Business Unit and is responsible for servicing all aftermarket customers with spare parts and services of the wind turbines as well as coordinating the...

  • Customer Service Representative

    hace 5 días

    Capital Federal, Buenos Aires, Argentina ZIM A tiempo completo

    **We are looking for a Customer Service Representative that will handle the following**: **Customer Service** - Track and trace - ETA/cut off confirmation - e-COM queries - Resending documents (A/N, draft, invoice, others) - Customer notifications - Identify clients’ claims and disappointments as an improvement opportunity. - Make sure to handle internal...

  • Customer Service

    hace 2 semanas

    Capital Federal, Buenos Aires, Argentina TRAVEL SERVICES A tiempo completo

    Nos encontramos en la búsqueda de un Customer Service para área IT con experiência no menor a dos años en posiciones similares. Valoraremos postulantes con uso de Manejo de GIT, Elasticsearch, Azure, SCRUM. - se tomaran en cuenta postulantes de toda Argentina Somos un Grupo con 20 años de trayectoria en la gestión OMNICANAL de Servicios para...

  • Customer Service Representative

    hace 5 días

    Capital Federal, Buenos Aires, Argentina Pandit A tiempo completo

    Exclusive and unique boutique for the creation of the most stunning, best custom-made cakes, birthday cakes and desserts. **Requisitos**: High School Diploma or equivalent, as a minimum. 1 to 3 years experience in customer service, call center operations, or related fields. Strong verbal and written communication skills. Fluent in English and Spanish....

  • Customer Service Engineer

    hace 3 días

    Capital Federal, Buenos Aires, Argentina Vestas A tiempo completo

    Customer Service department is a part of our Service Business Unit and is responsible for servicing all aftermarket customers with spare parts and services of the wind turbines as well as coordinating the service contracts in place. **Responsibilities** - To be commercially aware of the contract's financial performance and requirements and inform / escalate...

  • Senior Customer Service Representative

    hace 1 semana

    Capital Federal, Buenos Aires, Argentina ZIM A tiempo completo

    **We are looking for a Customer Service Representative that will handle the following**: **Customer Service** - Follow up of Impo SR related to BL Issue place, Demurrage Free days, place of payment - Follow up of on time sending of invoice to clients - Close contact with Impo Documentation to resolve issues depending on other Zim offices - Track and trace -...