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Customer Engineer, Business Application Platform

hace 2 semanas


Buenos Aires, Argentina Google A tiempo completo

**Santiago, Chile; Buenos Aires, Argentina**.
Minimum qualifications:
- Bachelor's degree or equivalent practical experience
- 3 years of experience in virtualization or cloud native architectures in a customer-facing or support role
- 2 years of experience with web services and API technologies such as HTTP, SOAP, and REST

Preferred qualifications:

- Advanced degree in a technical field (e.g., Computer Science, Engineering, Mathematics)
- Experience in areas such as API management, microservice frameworks, and PaaS
- Experience in performing technical presentations or in public speaking
- Knowledge of security and understanding of API security technologies such as OAuth, mTLS, SAML, JWT, and SSO
- Understanding of cloud, multi/hybrid-cloud strategies and associated technologies

**About the job**:
Apigee Edge is an advanced API platform that enables enterprises to create, manage, secure and scale APIs. Using Apigee, enterprises can design and deploy API proxies in public and private clouds, secure data in transit with OAuth 2.0, SAML and two-way TLS, protect against traffic spikes by adding dynamic routing, caching and rate-limiting policies to APIs, and measure the success of both API operations and API business with end-to-end analytics.

As part of an entrepreneurial team in this rapidly growing business, you will help businesses of all sizes leverage technology to connect with customers, employees and partners.

In this role, you will have an opportunity to influence and lead enterprise customers through their transformation journey. You'll liaise with product management and engineering teams to stay up-to-date with industry trends and devise enhancements to Google Cloud products. You will help prospective and existing customers and partners understand the power of Google Cloud, develop creative cloud solutions and architectures to solve their business challenges, and problem-solve any potential technical roadblocks. You will also be part of a diverse team of fellow Googlers working in an environment of respect and inclusion where we promote equal opportunities to succeed.

Google Cloud accelerates organizations’ ability to digitally transform their business with the best infrastructure, platform, industry solutions and expertise. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology - all on the cleanest cloud in the industry. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.

**Responsibilities**:

- Work with the account team to identify and qualify business opportunities. Understand key customer objections and develop a strategy to resolve technical blockers.
- Develop Proofs of Concept (POCs), presentations, and demos with a clear plan to take a prospect successfully through the evaluation process and make them satisfied customers.
- Travel to customer sites, conferences, and other related events as needed.
- Partner directly with product management to prioritize solutions impacting customer adoption to Google Cloud.

Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.