Fx Payments Operations Analyst

**JOB DESCRIPTION**
At J.P. Morgan, we offer unparalleled opportunities to impact your career and push the limits of what's possible in the financial services industry. Join us in Buenos Aires to be part of a fast-paced team that supports the Investment Bank's Foreign Exchange business.

As a Trade Lifecycle Analyst within the Foreign Exchange Operations team in Buenos Aires, you will play a crucial role in managing the trade lifecycle processes for our Investment Bank's FX business. You will liaise with clients, product partners, processing teams, and other internal teams to ensure seamless operations and exceptional client service.

**Responsibilities**:

- Manage failed settlements (nostro breaks) and ensure timely resolution.
- Ensure accurate payment settlements and follow up on any discrepancies.
- Identify and investigate root causes of settlement issues.
- Establish strong relationships with internal partners and external clients.
- Participate in process improvement initiatives to enhance operational efficiency.
- Escalate issues to the team leader promptly.
- Collaborate with various teams to resolve client issues efficiently.
- Generate manual SWIFT payments as required.

**Required Qualifications, Capabilities, and Skills**:

- Experience in operational, financial services, or customer service environments.
- Effective organizational skills with the ability to manage and prioritize workload.
- Strong communication skills and experience in building relationships.
- Ownership and ability to follow through with departmental objectives.
- Analytical thinking with strong problem-solving skills.
- Excellent time management skills.
- Knowledge of TSSFX, IRECS, FTS, and PRPC is advantageous.
- Ability to work under pressure and prioritize tasks effectively.
- Advanced level of English.

**Preferred Qualifications, Capabilities, and Skills**:

- FX experience is desirable.
- A good working knowledge of the Global Transfer Policy.
- Well-developed problem-solving skills and results-oriented mindset.
- Capacity to think laterally and understand the big picture.

**ABOUT US**

J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world’s most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

**ABOUT THE TEAM**

J.P. Morgan’s Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.