Consultor de Educación Al Paciente

Responsible for providing education on conditions, therapy and company products, including
- Providing field support to both customers and other field personnel
- Conducting on-site education and consulting, and supports establishment and maintenance of customer relations with patients, their families, and/or healthcare professionals and organizations
- Participating and developing presentations for patient meetings, conventions, forums, and meetings for the purpose of product awareness
- Sharing product information/data analysis to clinical research groups

May require education in a health-related field and clinical experience.
- To deeply understand the patient's journey in the region connecting. Recognize hospitals and target health professionals for partnership with the me+ program.
- Develop partnerships of the me+ program with institutions and health professionals to generate new patients in the program.
- Promote the benefits of the me+ Convocê program by establishing partnership relations with consultative health professionals (doctors, nurses) in accordance with the franchise strategy.
- Educate / guide ethically and according to the franchise protocols, patients for self-care and rehabilitation of the person with ostomy, voiding dysfunction and / or rare and chronic diseases
- Promote a great experience for the patient with educational, informative, consultative and enlightening content, promoting loyalty.
- Ensure the promotion of information using the products, materials and tools defined by the marketing team for the patient.
- Keep up to date with the best patient guidance practices, collaborate with the team and update the care protocols when relevant.
- Promote patient access to the indicated material, in line with the sales team, in accordance with the regional and company strategy - Loyalty.
- Carry out and encourage the registration of new patients and the conversion process with the dispensing channels: public, private, retail, e-commerce programs, etc.
- Prepare and share weekly and monthly reports with the team on enrollment and loyalty performance. Prepare quality information to be presented.
- Maintain constant / open communication with the sales team and marketing, to develop opportunities to expand the program and also on the local challenges.
- Develop action plans to achieve the goals of the me+ program, according to the regional and franchise strategy.
- Actively participate in patient associations.
- Experience in managing groups and public presentations.
- Ability to work with a group of technically and culturally different people.
- Well developed communication skills.
- Excellent problem solving/conflict resolution skills and a businesslike approach
- Recognized time management and planning skills.
- Computer knowledge and skills with digital tools.
- Nursing professional (preferably specialist) with 2 years of practical experience in patient care.

**Beware of scams online or from individuals claiming to represent Convatec**

**Equal opportunities**

Convatec provides equal employment opportunities for all current employees and applicants for employment. This policy means that no one will be discriminated against because of race, religion, creed, color, national origin, nationality, citizenship, ancestry, sex, age, marital status, physical or mental disability, affectional or sexual orientation, gender identity, military or veteran status, genetic predisposing characteristics or any other basis prohibited by law.

**Notice to Agency and Search Firm Representatives**

**Already a Convatec employee?