Benefits Specialist

hace 6 días

Buenos Aires, Argentina Salesforce A tiempo completo

Job Category

Employee Success

Job Details

We’re Salesforce, the Customer Company. If you believe in bringing companies and customers together, in business as the greatest platform for change, in creating a more equitable and sustainable future for all - well, you’re in the right place. Through our #1 CRM, Customer 360, we help companies blaze new trails and connect with their customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and growth, charting new paths, and improving the state of the world.

**Responsibilities**:

- Act as the liaison between Benefit vendors and Salesforce employees.
- Leverage Concierge knowledge to identify trends and recommend solutions for Leave of Absence -related matters to aide in Tier 0 and Tier 1 resolution
- Consults with Benefits department, Payroll, ESBPs, Salesforce legal counsel, as necessary.
- Track, report and analyze case trends using Service Cloud, a Salesforce technology-based case management system.
- Lead or participate on special projects/programs requiring Benefit department stakeholder input.
- Evangelist of continued adoption of the shared services Tier 2 Leave of Absence model.
- Maintains a high level of confidentiality in accordance with Health Insurance Portability and Accountability Act (HIPAA) regulations

**Requirements**:

- Validated experience in human resources, including employee benefit experience.
- Prior experience with working in a centralized employee relations or human resource function preferred.
- Ability to build, develop, implement and engage in new service delivery approaches
- Proven ability to navigate optimally within ambiguity, multiple priorities and a constantly evolving environment.
- Adept understanding of client motivations and business difficulties; leverages inputs to influence business decisions,
- Experience working in a high volume, fast-paced environment, preferably in a high growth technology company.
- Ability to make decisions guided by policies, practices, procedures and business plan.
- Using standard processes and knowledge of internal or external business issues to improve delivery of services.
- Works independently and collaboratively; receives moderate guidance on day-to-day work and results.

**What we offer**:

- Competitive compensation
- OSDE 410 for the family group
- Wellness and Education Reimbursement
- Unlimited PTO
- Parental Leave
- Childcare subsidies
- And more

Accommodations

Posting Statement

At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at Salesforce and explore our benefits.

Salesforce welcomes all.

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