Bsc OTC Collections Analyst

hace 15 horas


Buenos Aires, Argentina Air Liquide A tiempo completo

**How will you CONTRIBUTE and GROW?**: Gestion de cobranzas de cartera de clientes, negociacion, contacto comercial, definicion de forecast, analisis financiero, calculo de kpi. 1. Manage the Cash Collections a. Validates portfolio segmentation, collection rules and methods per customer segment in coherence with AL Group Policy b. Monitors performance of collectors, provides guidance and defines priorities c. Interacts with other departments to ensure that customers claims are solved quickly d. Defines and implements policies with collection agencies and/or follows up it (if applicable) e. Prepares and leads internal credit & collection meetings f. Takes part in the process of collection escalation (customer visist, call to customer CFO...) h. Set up customer payment schedule 2. Defines the Bad Debt Strategy a. Defines and implement strategy with collection agencies and other provider of services b. Follows up collection agencies performances and costs c. Selects customer account for whom the process of bad debt management is enforced d. Evaluates and follows up bad debt reserve and write-off 3. Optimizes processes, change management a. Continuously evaluates and improves effectiveness of processes for credit management and AR collection b. Ensures accuracy of customer information with sales administration department c. Proposes changes and implements them after evaluation with other departments involved d. Integrate this information in the company system and follows up the integration of these info e. Manages internal and external relationships. Deliver continuous improvement in service levels f. Communicates changes to the regional and central teams 4. Dashboard and reporting a. Fullfills the monthly Credit & Collection report and transfers to CFO, Hub Credit Manager and Credit & Collection Team b. Provides other relevant information to AL Organization c. Defines targets and priorities and follows up performances d. Detects exception (credit limit, payment terms...) and alerts both National Sales Director and CFO on deviation (overdue amount, claims number). 5. Manages and develops the credit and collection team a. Motivates credit and collection team, sets objectives and evaluates their performance b. Evaluates training requirements, Plans the training. Set up and follows global and individual objectives. c. Organizes and develops experience sharing between collection clerk and credit manager" **__________**: **Are you a MATCH?**: **Our Differences make our Performance **At Air Liquide, we are committed to build a diverse and inclusive workplace that embraces the diversity of our employees, our customers, patients, community stakeholders and cultures across the world.



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