Senior Project Manager

who we are...

In an era of increasing diversity within domestic populations and expanding global markets, our customized AI-enabled human translations empower our clients to effectively communicate their messages. We understand the importance of navigating linguistic and cultural nuances, and our innovative team leverages a tailored suite of cutting-edge technologies to support our clients' ultimate objectives. By partnering with us, organizations gain a competitive advantage, enhance internal communication, and ensure regulatory compliance.

CQ fluency has achieved remarkable growth as one of America's fastest-growing private companies, securing a spot on the esteemed Inc. 5000 list for nine consecutive years. Moreover, we take pride in our recognition as a Best Place to Work certified company for three years running. Headquartered in Hackensack, New Jersey, we have a global presence with dedicated team members spanning across 20 countries and counting.

who we need

We are looking for a Senior Project Manager with a Life Science background. The SPM will directly interact with clients to fully understand their needs, develop budget and large-scale project plan.

what we need you to do
- Develop and maintain strong client relationships
- Review client’s requests and assess needs for additional information, e.g. compilation of glossaries, previously translated similar documents, list of acronyms, technical terminology, and translation memories
- Develop efficient workflows and oversee the use and maintenance of tools such as translation memories, style guides, and glossaries
- File preparation and analysis using translation memory software, develop cost estimates, and project schedules
- Negotiate budgets and schedules with vendors and supervise the progress of translation projects
- Manage multiple complex multilingual projects/clients simultaneously
- Maintain accurate and up-to-date management reports and translation database
- Exercise sound judgment in keeping management informed of potential difficulties
- Supervise and support a small team of project managers, project coordinators
- Participate in performance reviews for production teams including project managers, associate project managers and project coordinator.

what we want you to have
- Minimum seven years of experience in translation industry with good proficiency of translation tools
- Understanding of variety of complex multilingual project types and life science materials
- Outstanding verbal and written communication skills
- Commitment to professional customer service
- Positive attitude and a true team player with clear sense of accountability
- Able to juggle multiple tasks and work well under pressure in a fast-paced environment
- Energetic self-starter with initiative and creative approach to problem solving
- Fluency in English and preferably a second language
- Bachelor’s degree or higher from an accredited institution

what is our culture

Exceptional. Different. Compassionate. Fun. Happy

CQ fluency is a “people centric” company. We not only value our clients and vendors, we also value and love our employees. Our team is passionate, energetic, and possesses exceptional skill sets. We know our team is our #1 asset and we are committed to their professional growth. We foster a dynamic environment where employees are empowered to exceed our expectations to drive their careers forward. Our employees are passionate and build strong relationships with each other and our clients. Our environment is collaborative, casual, and FUN

CQ fluency values and supports individuals with diverse backgrounds and abilities. We provide reasonable accommodation to employees with disabilities. We are committed to creating and maintaining an inclusive work environment.