Associate - Know Your Customer - Client Onboarding

**JOB DESCRIPTION**

At J.P. Morgan you will have the chance to be part of an amazing development journey while contributing to support our customers ‘needs.

Buenos Aires is one of JP Morgan's key strategic hubs with over 3,100 employees supporting different areas like Operations, Technology, Finance, Credit Risk, Human Resources, Legal.. among others, providing value-added services, products and solutions to our clients located in various countries around the world.

This role will partner with Bankers and Anti-Money Laundering/Know Your Customer Operations to ensure all client Know Your Customer records are compliant with regulatory standards, and will ensure high quality and timely completion of all client-level due diligence requirements at inception and renewal of client relationships.

**Responsibilities**:

- Manage client and partner expectations and understanding in a consultative way.
- Exhibit ownership of KYC/AML experience and client experience.
- Ensure KYC/AML deliverables are met and hold internal partners accountable.
- Demonstrate ongoing understanding of KYC/AML processes and work through delays and/or inefficiencies.
- Manage operational risk effectively through diligent awareness of risks in our processes.
- Escalate appropriate risk items and drive issues to closure.
- Manage client risk effectively by supporting the banker in client selection process.
- Independently manage renewal cycle of Due Diligence Forms with Relationship Management Partnership.
- Accountable for timely portfolio management while maintaining quality expectations

**Required Qualifications, Skills and Capabilities**:

- BA/BS degree or equivalent work experience in financial services( at least 6 years).
- Working knowledge of risk factors that may impact specific products and industries.
- Independent, self-motivated with an ability to adapt and be flexible in a team environment
- Previous credit training or underwriting experience

If you join the company, you will be part of a diverse and inclusive team that supports each other and will empower you to do your best work.

Your wellbeing is very important to us. Below you´ll find some examples of ongoing initiatives to promote it and a link to learn more about our benefits & culture:

- Home office/flexible work arrangements and work tools to ensure a great experience.
- Generous vacation, exam and parental leave.
- Support for parents, including Family Network that provides support to parents and caregivers, Lactation room on premise, and Paid Day care for your children up to 6-years-old.
- Medical coverage for you and your family, including domestic partners.
- Employee Assistance Program which provides personal and confidential advisory on psychological, financial and legal matters.
- Wellness programs - e.g. Yoga, stretching and mindfulness classes delivered on premises.
- Language classes, mentorship programs and customized trainings.
- Platform for employee discounts in Buenos Aires.
- Many others that will be presented to you if you join the team.

**ABOUT US**

J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world’s most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as any mental health or physical disability needs.

**ABOUT THE TEAM**

Commercial Banking is focused on helping our clients succeed and making a positive difference in our communities. We provide credit and financing, treasury and payment services, international banking and real estate services to clients including corporations, municipalities, institutions, real estate investors and owners, and nonprofit organizations.

Operations teams develop and manage innovative, secure service solutions to meet clients’ needs globally. Developing and using the latest technology, teams work to deliver industry-leading capabilities to our clients and customers, making it easy and convenient to do business with the firm. Teams also drive growth by refining technology-driven customer and client experiences that put users first, providing an unp