Head of People

**About Olly Olly**: Hi, we're Olly Olly. We're a small-ish, but mighty team of digital marketing strategists, creative visionaries, graphic designers, developers, copywriters and account managers who solve problems — and we do it creatively. Our mission is to rid small businesses of sub-standard marketing help and provide "guaranteed happiness" to all our clients. **We run from the run of the mill.** We run from lazy marketing. We run from safety. From easy. We run _toward _streamlined systems, proven results, and marketing that yields results. **We're powered by curiosity.** We're curious about data, about facts, about the story behind the company, and about the people we're trying to reach. **We play the long game. **Keeping our client's marketing needs our main priority is what makes us tick. **At Olly Olly, we believe in three things**: - Good People - Hard Work - Happy Clients We are seeking an experienced People Culture Director with a passion for leading a best in class employee experience. This role will partner closely with Leadership and Operations to bridge gaps, enhance connections, and build people capabilities within the organization. Problem solving skills, the ability to operate effectively in an ambiguous environment, and a demonstrated track record of managing multiple concurrent projects and driving them to completion, will be critical. Leading our organization's Workplace Experience, Culture, HR, Benefits and Payroll functions, the Director of People & Culture owns and implements programs and processes to scale and grow our organization. You will have the privilege of leading employee and management training initiatives, setting up mentorship milestones and helping managers across different countries establish their own unique subcultures while connecting everyone through Olly Olly's mission and values. As Head of People & Culture, you will drive and report out on goals and deliverables, providing transparency and accountability across the organization. In this role, you will carry out projects and initiatives that aid in the development of an authentic company culture, including owning the curation of our Employee Handbook. - This role has five areas of focus:_ - **_Talent Management_** **_- _**_Ensure high levels of engagement and satisfaction surrounding employees, their work, and their career growth across the business. Actively define the programmatic elements that enable career planning and champions our culture of feedback._ - **_ Training - _**_Facilitate knowledge sharing across the company by defining the platforms, processes, and content that is most impactful in the learning and development experience in order to motivate and unleash the full potential of our employees. This includes overseeing the employee onboarding experience for Olly Olly._ - **_ Culture and Employee Experience_**_ - Understand the unique needs of individuals, teams, departments, and the company overall in order to define and deliver the events, activities, and content that builds our culture of curiosity, passion, and fun. Focus on amplifying strengths and addressing gaps across any and all aspects of the employee journey. Oversee our Inclusion and Diversity Olly'all group._ - **_ People Operations - _**_Cultivate an understanding of what it takes for our people to be successful and actively collaborate with Leadership and Operations to define talent gaps, address operational needs, and support employees as they grow into their roles and growing responsibilities._ **You're excited about this opportunity because you will**: - Keep our team informed, engaged and motivated. Develop and implement impactful and structured internal communication strategies to support culture, performance, recognition, diversity, inclusion and equality programs, using a range of content channels to inform and engage employees - including town halls (virtual and in-person), newsletters, intranet content, etc. - Analyze data, employee feedback and insights to shape our communications and make them even more impactful. - Oversee our complete employee onboarding and offboarding experience, while leading the Workplace Experience team towards the continuous improvement of a best in class employee experience. - Coach managers in all aspects of people development, from performance checkups to promotion. - Design and lead All Hands presentation alongside the Executive team - Design and monitor engagement and retention analytics, and build a quarterly plan to meet the designated objectives - Develop events and engagement strategies to drive an inclusive culture with opportunities for continuous learning, innovation, collaboration and growth (AMAs, Lunch & Learns, workshops, etc.). This includes planning opportunities for spontaneous and unscripted fun to build shared experiences, both on a small group and org-wide level. - Oversee management of our facilities including preventative maintenance, seating charts and keeping our