Senior Human Resources Specialist

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**ZS **is a place where passion changes lives. As a management consulting and technology firm focused on transforming global healthcare and beyond, our most valuable asset is our people. Here you’ll work side-by-side with a powerful collective of thinkers and experts shaping solutions from start to finish. At ZS, we believe that making an impact demands a different approach; and that’s why here your ideas elevate actions, and here you’ll have the freedom to define your own path and pursue cutting-edge work. We partner collaboratively with our clients to develop products that create value and deliver company results across critical areas of their business including portfolio strategy, customer insights, research and development, operational and technology transformation, marketing strategy and many more. If you dare to think differently, join us, and find a path where your passion can change lives.

**Our most **valuable asset** is our people**.

At **ZS **we honor the visible and invisible elements of our identities, personal experiences and belief systems—the ones that comprise us as individuals, shape who we are and

make us unique. We believe your personal interests, identities, and desire to learn are part of your success here. Learn more about our diversity, equity, and inclusion efforts and the networks ZS supports to assist our ZSers in cultivating community spaces, obtaining the resources they need to thrive, and sharing the messages they are passionate about.
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**Senior Human Resources Specialist - Business Partner**

**The Human Resources team **develops and executes successful recruiting programs, learning and expertise-development initiatives, strategic staffing assignments, effective reporting and analytics, performance management processes, and work-life benefits and operations.

**What **You’ll** Do**

Advisory Role
- Serves as the strategic partner for assigned business leaders to support people strategy and initiatives across varied HR domains for various business line (office, client, practice area, etc.) in close consultation/collaboration with broader HR team
- Provides insights and advice, not just data, to support decision making and leads change when necessary
- Collaborates across broader network of HR experts (engagement, performance, learning, etc.) to provide well rounded advice and comprehensive solutions and/or deliverables
- Influences decisions by building strong stakeholder relationships and partnerships
- Participates and contributes in leadership, financial and business planning meetings

Workforce Management
- Understands business landscape and capacity (supply/demand) to serve as an advisor in relation to utilization and headcount planning through close collaboration with HR deployment team
- Provides information and insights to relevant stakeholders around managing effective utilization, ensuring the right team structures and right distribution of skills to support growth
- Supports team sizing, alignment and succession planning
- Maintains an understanding of business pipeline through strong connection with business leaders, HR deployment and finance team
- Provides recommendations on team structure and hiring needs based on headcount imbalances
- Supports business unit Manager alignment and succession planning
- Serves as a champion for the EVOLVE (career planning) Program
- Is a resource for HR deployment team on large scale staffing dilemmas and intervenes on utilization outliers
- Keeps HR deployment team aware of important account strategy initiatives or impending large scale account changes
- Consulted on employee transfer cases (domestic & international)

Performance & Coaching
- Provides expertise and partners with the business leaders and performance management team to validate performance information, promotion recommendations and coaching activities
- Supports leadership sessions and communications about performance and promotions
- Is a sounding board/expert for stakeholders on coaching needs that derive from the annual planning and performance management processes
- May lead performance management follow ups for Managers and junior team members
- Is a champion to create a culture of ongoing feedback and high performance

Engagement & Culture
- Keeps a tab on the pulse of the people by leveraging various sources (HealthCheck, pulse surveys, exit interviews, etc.) and drives effective programs that continue to improve engagement and the ZS ‘people experience’
- Advises leaders on ways to reinforce and strengthen culture, community and engagement
- Partners with business leaders on issue identification, action planning, and office engagement initiatives
- Participates in and supports recognition programs and communications
- Serves as a culture ambassador
- Oversees employee relation issues which may include: intake, investigations, conflict resolution session(s), and actioning any next steps

HR Team and Processes
- Liaises across HR or Enterp