Remote Customer Service Representative
hace 5 días
Company:
France and Son Location:
Remote Job Type:
Full-time (40 hours per week)
- Previous experience in similar roles required, particularly in multinational settings.
**Language Skills**:
- Excellent understanding of English, both spoken and written, is crucial.
**Role Focus**:
- Sales tasks are key, including identifying customer needs, product presentation, and closing sales to meet revenue goals.
**About France and Son**:
- A leading American furniture company with a strong global presence.
- Committed to high-quality furniture and exceptional customer service worldwide.
- Seeking fluent English-speaking remote customer service representatives for our expanding team.
**Responsibilities**:
- Engage in sales activities: identifying needs, presenting products, and closing sales.
- Handle general inquiries, order processing, and logistics issues.
- Provide timely and accurate order information to clients.
- Ensure customer satisfaction through effective communication and problem-solving.
- Work collaboratively to enhance customer service and sales processes.
- Engage in continuous training to improve customer service and sales skills.
**Requirements**:
- Fluency in English.
- Prior customer service experience, preferably with a sales focus.
- Strong communication, problem-solving, and sales abilities.
- Independent work ethic and teamwork skills.
- Detail-oriented with multitasking capabilities.
- Full-time availability (40 hours/week) with a flexible schedule.
- Reliable internet connection and computer access.
**What We Offer**:
- Competitive salary and benefits.
- Comprehensive training and development opportunities.
- A dynamic, multicultural work environment.
- Opportunity to grow with a multinational company and impact sales targets.
**Application Invitation**:
Pay: $76,303.21 - $109,004.59 per month
**Education**:
- Bachelor's (required)
**Experience**:
- Business: 1 year (required)
**Language**:
- English (preferred)
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