Renewals Specialist

**Build your future with Sovos.**

If you're seeking a career where innovation meets impact, you've come to the right place. As a global leader, Sovos is transforming tax compliance from a business requirement to a force for growth while revolutionizing how businesses navigate the ever-changing regulatory landscape.

At Sovos, we're dedicated to more than just solving compliance challenges - we're committed to making a positive and lasting difference in everything we do. Our teams operate on the modern edge of digital technology, working not only to solve complex business challenges but also to enrich our personal, professional, and local communities.

Our purpose-built systems provide the tools you need to thrive in a world where governments demand increased visibility, faster reporting and greater control over business processes. Excited about the possibilities? So are we

**The Work You'll Do**:
Are you a skilled communicator with a knack for building relationships and driving results? Do you have experience in account management or renewals, and speak Portuguese? If so, we’d love to meet you

Sovos is looking for a Renewals Specialist to join our dynamic team in Tucumán As part of our Renewals team, you’ll play a crucial role in managing SaaS customer renewals, ensuring customer satisfaction, and identifying upsell opportunities.
- More specifically, you will:_
- Develop and maintain strong relationships with key stakeholders in customer organizations.
- Lead renewal negotiations using best practices to enhance the customer experience.
- Partner with internal teams, including Account Management and Customer Success, to create effective retention strategies.
- Identify upsell opportunities and contribute to revenue growth.
- Ensure operational efficiency and accurately forecast renewals.

**What We Need From You**
- 1-3 years of experience in renewals, account management, customer success, or a related field, preferably in a SaaS or technology company.
- Strong negotiation and relationship management skills.
- Fluency in Portuguese and Spanish (written and spoken) is required.
- Ability to identify upsell and cross-sell opportunities within existing accounts.
- Excellent problem-solving and decision-making abilities.
- Strong organizational and time management skills, with the ability to manage multiple accounts simultaneously.
- Strong English proficiency is preferred.
- Excellent verbal and written communication skills, with the ability to convey complex concepts clearly and persuasively.
- Experience working with CRM tools (Salesforce preferred) to track renewals and customer interactions.
- Ability to analyze customer data to forecast renewals and identify risk factors.
- Proficiency in Microsoft Office (Excel, PowerPoint, Word) or equivalent productivity tools.

**What Does Sovos Offer You?**

The tools to enhance your life - because we want you to enjoy your life outside of work and inside
- Comprehensive Health benefits
- Meal Vouchers to assist with food expenses
- Bi-Weekly Meeting Free Days
- Mentoring Programs
- Globally recognized Training and Development programs
- Virtual English Club through Rosetta Stone, and more
- Sovos is an equal opportunity employer committed to providing an environment that celebrates diversity and where equal employment opportunities are available to all applicants and employees. We do not discriminate against race, color, religions, national origin, age, sex, marital status, physical or mental disability, veteran status, gender identity, sexual orientation, or any other characteristic provided by law. At Sovos, all employees are encouraged to bring their whole selves to work._

**Company Background