Site Reliability Engineering
hace 2 días
At Capgemini Engineering, the world leader in engineering services, we bring together a global team of engineers, scientists, and architects to help the world’s most innovative companies unleash their potential. From autonomous cars to life-saving robots, our digital and software technology experts think outside the box as they provide unique R&D and engineering services across all industries. Join us for a career full of opportunities. Where you can make a difference. Where no two days are the same.
**Site Reliability Engineer (SRE)**
**Key Responsibilities**:
- Design and configure dashboards, alerts, and monitoring tools aligned to SLAs and SLOs.
- Collaborate with Tier 1 and Tier 2 support teams to streamline case and incident management.
- Analyze observability data to identify anomalies, bottlenecks, and root causes.
- Provide proactive monitoring and support AIOps-based predictive insights.
- Document runbooks, workflows, and provide knowledge transfer to client teams.
**Required Skills**:
- Experience with observability tools (e.g., Prometheus, Grafana, ELK, AppDynamics, Dynatrace).
- Strong understanding of distributed systems, cloud environments (Azure, AWS, GCP), and containers/Kubernetes.
- Knowledge of SRE principles, SLIs, SLOs, and error budgets.
- Hands-on experience with CI/CD pipelines and integration with ITSM tools (ServiceNow, ADO, Jira).
- Strong troubleshooting and root cause analysis skills.
- Excellent communication and collaboration abilities.
**Job Description - Grade Specific**:
Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem.
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