it/ot Production Assistance Technicians

hace 7 horas

Buenos Aires, Argentina Web: A tiempo completo

Descripción del empleo:
Yel Solutions, a leading company IT outsourcing solution, incorporate **IT/OT Production Assistance Technicians** to join our team at a state-of-the-art production facility.
This role is critical for maintaining the continuity of our operations on a 24/7 basis.
The primary objective is to proactively address and resolve any IT/OT issues that may disrupt production.
**Key Responsibilities**:

- ** Monitor IT/OT Infrastructure**: Oversee various assets such as:

- HVAC systems, PDUs, UPSs, switches, APs, SD-WANs, and firewalls.
- WAN links, radio devices, cameras, and access control systems.
- Industrial automation devices like PLCs, HMIs, MCCs, VFDs, etc.
- ** Incident Response**: Act on requests from the Control Room or plant operators to promptly assess, troubleshoot, and resolve issues.
- ** Collaboration**: Escalate complex issues to specialized teams as necessary and document incident resolution in the ticketing system.
- ** Preventive Maintenance**: Perform routine tasks such as device patching and system reboots to ensure optimal performance.

**Qualifications**:

- **Language**: While day-to-day communication will be in Spanish, proficiency in English is required for documenting incidents, contributing to the Global Knowledge Base, and interacting with international teams.
- ** Technical Skills**: Hands-on experience troubleshooting operational issues related to IT/OT infrastructure. Familiarity with devices mentioned above is essential.
- ** Soft Skills**: Strong sense of urgency, systematic problem-solving abilities, and adherence to established procedures. Attention to detail and methodical work habits are critical.
- ** Industrial Experience**: Prior experience in industrial or mining environments is highly desirable.

**Working Conditions**:

- **Location**: This position is based at a mining camp situated at 4000 meters above sea level in Salta Province.
- ** Roster System**: Typical assignments follow a rotating schedule (e.g., 8 days on-site, 6 days off), though this may vary. We provide accommodations, meals, workwear, and transportation to/from Salta city.
- ** Shift Work**: To ensure 24/7 coverage, technicians will work in shifts during their on-site roster.

**What We Offer**:

- **Compensation**: Competitive salary based on skills and experience.
- ** Benefits**:

- Work in a relationship of dependency, indeterminate.
- Excellent work environment and development opportunities
- Prepaid medicine for the employee and his or her primary family group.
- Corporate benefits platform (Gym Discounts, languages, etc.).
- Benefits Club
- Employee Assistance Program
- Special Event Giveaways

We want you to join our team

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