Concur Contracting Specialist

**We help the world run better**

**EXPECTATIONS AND TASKS**

The Global Concur Contracting Team is part of the Cloud Commercial Finance COE organization and supports Sales Executives globally (APJ, EMEA and Americas), by providing operational commercial finance support for the Concur Contracting.

We are looking for a Concur Contracting Specialist colleague to be part of our Global Concur Contracting Team and work on SAP Concur deals and on tasks related to deal/contract review & structuring, contract creation, contract validation, reviewing systematized contracts, supporting Regional Sales Executives, and closing cases that come into the Contracts Management Team’s queue. If you are detail-oriented and have excellent communication skills, you will be a good fit to this position.

**Daily tasks**:

- Create contracts based on standard templates for SAP Concur existing and potential new customers: Responsible for drafting, modifying, updating, and finalizing contracts, including new and add-on business for Standard, Professional, Premium and No-Edition implementation customers. The team processes contracts for Small & Medium Business (SMB) and large corporations.
- Manage a variety of commercial contracts/requests in accordance with company policies and procedures, applicable laws, and customer requirements.
- Contract Validation: Review and validate contracts for accuracy of terms, products, pricing, promotions and contract information per company policies and procedures.
- Customer Support/Administration: Assist with contract cancellation and contract amendments for non-revenue generating issues (Terminations, Swap of services, etc.).
- Answering internal queries from Regional Sales Executives regarding customer’s contracts.
- Anticipate issues and initiate actions to resolve them using professional judgment and concepts, company policies and procedures.
- Review proposed deals submitted by Account Executives.
- Work closely with other internal departments and stakeholders from Billing, Field Services, Product Marketing, Legal, Commercial, and Implementation etc.
- Drive efficiency and process improvements. Support on projects, reporting and monitoring activities.
- Active month-end, quarter-end, and year-end close to the sales community in a highly dynamically driven environment.
- Additional tasks as may be directed by Manager.

**EXPERIENCE AND REQUIREMENTS**
- Preferably at least 1-2 years experience with Cloud and/or Services contract creation and drafting.
- Preferably working experience with Shared Service Centre and Center of Expertise organizations.
- Experience with Salesforce/SAP systems is a plus.

**EDUCATION AND QUALIFICATIONS / SKILLS AND COMPETENCIES**
- Advanced written and spoken English skills. German, Portuguese, or any other language are a plus.
- Excellent communication skills is a must.
- Strong team player and can-do attitude.
- Extremely detail and customer-oriented, organized, proactive and with strong follow-up skills.
- Ability to multitask, prioritize and solve problems with little direct supervision.
- Good command of MS Office (Excel, Word and Outlook).
- Highest school degree or successfully completed University Degree (preferred) or similar proficient experience.

**We build breakthroughs together**

**We win with inclusion**

SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone - regardless of background - feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.

**EOE AA M/F/Vet/Disability**:
Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.

Requisition ID: 349847 | Work Area: Finance | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid