Reliability Engineer

Avature is an ever-evolving and sophisticated platform that relies on a robust infrastructure combining AWS and our own datacenters to stay performant, reliant, and secure. Maintaining it requires knowledge of a variety of technologies, following a sound set of engineering principles, and solid analytical skills. Reliability Engineers are fundamental in that process, as they provide guidance, technical know-how, and a critical mindset to maintain and improve service reliability through the entire lifecycle of our product.
Your challenges and objectives
- Add value to our services by participating in all phases of their lifecycle: inception and design, deployment, operation, and refinement, with an eye toward improved reliability.
- Define service level objectives and work to achieve them.
- Keep our systems scalable through automation.
- Ensure quick response to incidents that affect the service you maintain by being on-call.

Your day-to-day activities
- Proactively detect and solve incidents.
- Create and review incident reports.
- Proactive capacity planning.
- Build and maintain service observability, as well as alarms and their runbooks.

About you
- Work experience in production environments and software development.
- Analytical troubleshooting skills.
- Strong background in Linux, distributed-systems, monitoring and infrastructure automation.
- Fluency in one backend programming language (Java, PHP, Python, Go).
- Experience with a virtualization platform (Kubernetes, OpenStack, AWS, Azure, or VMWare) and IaC tools (Terraform, Ansible, Chef, Puppet).

**Some more details about us**:

- We use Splunk for our on-call rotation.
- We run our infrastructure in KVM, AWS, OpenStack and Kubernetes.
- We use Terraform, Puppet for managing our VMs and Kubernetes for containerized workloads.
- We use GitLab and Jenkins for CI/CD.
- We use Prometheus, ELK and in-house tools for error reporting and monitoring.

About us
Avature is a market leading enterprise SaaS Solution provider for global talent acquisition and talent management. We have a strong commitment to high quality engineering and customer service and are recognized innovators in the very large company market. We currently work with over 650 companies worldwide, including 110 of the Fortune 500, all of the Big Four consulting firms, the largest banks and manufacturers in the world, and five governments.
We design, build, implement, and support our product ourselves. With 26 releases a year and a strong commitment to innovation and quality engineering, our private cloud platform has become the product choice for the very large global organization.
At Avature, we value opportunities to learn and grow within a dynamic, creative, and collaborative environment. We encourage autonomy and empower our people to approach challenges innovatively while bringing their unique perspective to the table. We offer a career development program that supports continuous learning and thoughtful leadership, and that meaningfully impacts each individual’s professional trajectory.
What we offer
A fast-paced, energetic, and engaging environment.
Flexible hours.
Work remotely or come by the office as much as you want.
Four salary reviews per year.
Option to earn part of your salary in US dollars.
Three weeks vacations from the first year.
Four weeks paternity leave.
OSDE 310 health coverage (family plan).
Four days a year to attend events related to professional development.
End of year week off (December 26 to 31).
Internet service expenses.
Birthdays off.
An organizational culture that empowers everyone to be themselves is key to thrive in business, but more importantly, it is a pathway for creating a more equitable society. Avature fosters a diverse and inclusive environment and celebrates that each unique person brings something different to our team. We are committed to considering all qualified applicants equally and to promoting equal opportunities within our organization.