Global Product

We are seeking a proactive and experienced Product Senior Analyst to join our Marketing Effectiveness product team. This hybrid role blends platform enablement with go-to-market strategy, supporting the operational excellence of our modeling and reporting platform while driving the productization and commercial readiness of our analytics offerings.

You will work in a global, multicultural environment, collaborating with product managers, engineers, analysts, and commercial teams to ensure seamless platform support and effective market enablement. Your contributions will directly impact the adoption and success of our marketing analytics solutions.

Key Responsibilities

Platform Enablement & Support
- Provide advanced support for the modeling and reporting platform, including triaging errors, troubleshooting issues, and guiding users on best practices.
- Monitor and maintain platform performance, ensuring timely resolution of incidents in line with SLAs.
- Analyze support metrics to identify trends, root causes, and opportunities for automation and process improvement.
- Use Python to support data validation, automate tasks, and enhance platform capabilities.
- Develop and maintain support documentation and user guides to enable self-service and knowledge sharing.
- Enable internal teams (e.g., sales, delivery, analytics) through training, onboarding, and continuous support.

Go-to-Market & Commercial Enablement
- Own the development and delivery of MEFF Academy content, ensuring alignment with product capabilities and market needs.
- Create and maintain sales enablement materials, including pitch decks, one-pagers, and demo scripts.
- Collaborate with commercial teams to define go-to-market strategies for new and existing analytics packages.
- Support regional rollouts and localization efforts, ensuring consistent messaging and adoption.
- Lead productization efforts for analytics packages, ensuring clear value propositions and scalable delivery models.
- Gather feedback from client-facing teams to refine offerings and improve market fit.

** Qualifications**:
**Qualifications**:

- Bachelor’s degree in Computer Science, Information Systems, Data Science, or a related field; Master’s degree preferred.
- 3+ years of experience in product management or platform support roles, ideally within analytics or data-driven environments.
- Advanced level of Python for troubleshooting and automation.
- Excellent analytical, problem-solving, and communication skills.
- Experience working in global teams and multicultural environments.
- Familiarity with data modeling, reporting platforms, and support operations.

Preferred Skills
- Experience with machine learning or statistical modeling ecosystems.
- Knowledge of REST APIs, SQL, and performance optimization.
- Understanding of containerization (Docker/Kubernetes) and cloud-based environments.
- Exposure to GenAI tools and automation strategies.

** Additional Information**:
** Our Benefits**
- Flexible working environment
- Volunteer time off
- LinkedIn Learning
- Employee-Assistance-Program (EAP)

** About NIQ**

NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full View. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world’s population.

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