Content Marketer

hace 2 días

Buenos Aires, Argentina Tidal A tiempo completo

**Job Title: Content Marketer**:
**Contractor Fee: $2,500 - $3,000/month (USD)**:
**Work Arrangement: Remote**:
**Engagement Type: Independent Contractor**:
**Commitment: Full-time (Approx. 40 hours/week)**:
**Company Overview**:
Tidal is a Direct Placement Agency that helps job seekers find job opportunities for real growth. We work with stable, responsible businesses experienced in remote hires and are excited to welcome international team members. Tidal is owned and operated by consumer brand owners and operators. We have offshore team-building experience and aim to help businesses leverage global talent.

**About This Role**:
**Key Responsibilities**:

- Address product-related questions and escalate customer concerns to leadership.
- Coordinate the implementation and rollout of the solution within customer Klaviyo accounts.
- Develop and maintain internal documentation on how to use the tools effectively.
- Conduct occasional customer calls to provide personalized support as needed
- Handle ad hoc tasks to support operations and customer success initiatives.

**Software/Platforms/Tools**:

- Klaviyo
- Slack
- Google Suite (Docs, Sheets, etc.)
- Microsoft Excel
- Zoom
- ChatGPT or similar AI tools
- Asana

**Qualifications**:

- At least 3-5 years of freelancing experience
- Excellent English communication skills, both written and verbal.
- Ability to work directly with customers, including calls for personalized support.
- Experience with ChatGPT or similar AI tools to optimize productivity.
- Detail-oriented with excellent organizational skills.
- Ability to manage multiple customer implementations simultaneously.
- Comfortable working in a remote, fast-paced environment.

**Shift Schedule**:

- Monday to Friday, 9am-5pm US PST

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