Senior Site Activation Lead

At ICON, it’s our people that set us apart. Our diverse teams enable us to become a better partner to our customers and help us to fulfil our mission to advance and improve patients’ lives.

Our ‘Own It’ culture is driven by four key values that bring us together as individuals and set us apart as an organisation: Accountability & Delivery, Collaboration, Partnership and Integrity. We want to be the Clinical Research Organisation that delivers excellence to our clients and to patients at every touch-point. In short, to be the partner of choice in drug development.

That’s our vision. We’re driven by it. And we need talented people who share it.
If you’re as driven as we are, join us. You’ll be working in a dynamic and supportive environment, with some of the brightest and the friendliest people in the sector, and you’ll be helping shape an industry.

As a Senior Site Activation Lead at ICON, you are accountable for driving and accelerating the activation of investigator sites. Additionally you will be accountable for the implementation and completion of site activation activities for global, complex projects. As a Senior Site Activation Lead you will work cross functionally throughout ICON and with ICON sponsors, ensuring a positive customer experience throughout the relationship

The role
Primary SSU point of contact for designated global projects and programs.

Some responsibilities:

- Accountable for developing successful sponsor relationships, proven through consistently high sponsor satisfaction scores in SSU, contributing to the retention and repeat business.
- Working cross-functionally to ensure sites and countries optimize accelerated delivery of the project
- Risk management and mitigation strategies within site activation to ensure timely delivery
- Ensure stringent oversight of project in terms of timely and quality delivery of key landmarks
- Accountable for management of sponsor expectations and ensuring compliance with ICON / Sponsor critical metrics; SOPs; and quality standards.
- Responsible for the study start up budget, including resources; timelines; rates and margins.

What you need
- Bachelor’s Degree
- In depth proven experience within clinical research, specifically in the clinical studies regulatory environment.
- Experience in successful management and delivery of study deliverables, ideally with proven experience in the oversight of project management and staff in a multi-country / global environment.
- Excellent written and verbal communication, fluent in English

Benefits of Working in ICON:
Our success depends on the quality of our people. That’s why we’ve made it a priority to build a culture that rewards high performance and nurtures talent.

We offer very competitive salary packages. And to keep them competitive, we regularly benchmark them against our competitors. Our annual bonuses reflect delivery of performance goals - both ours and yours.
We also provide a range of health-related benefits to employees and their families and offer competitive retirement plans - and related benefits such as life assurance - so you can save and plan with confidence for the years ahead.
But beyond the competitive salaries and comprehensive benefits, you’ll benefit from an environment where you are encouraged to fulfil your sense of purpose and drive lasting change.

ICON is an equal opportunity and inclusive employer and is committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.