Contract Patient Diagnosis Liaison

**Why Join Us?**
- Be a hero for our rare disease patients_

Our commitment and care for patients extends to our people, so culture is an essential cornerstone for Ultragenyx. We remain continuously focused on creating a supportive and inclusive environment of profound learning and growth - so employees can thrive in all areas of their lives, in and outside of work. Ultimately, we want to be an organization where we would be proud for our family, friends and children to work.

If you want to have a meaningful impact, do the best work of your career, and grow a lot, both professionally and personally, come join our team_. During the COVID-19 pandemic, we are committed to the health and safety of our employees and prospective employees, which means at this time our interview processes may include virtual discussions, interviews, and onboarding. Please note that compliance with local regulations and safety protocols is a condition of employment at Ultragenyx. Elements of safety protocols may include, but are not limited to: work from home requirements, regular or symptom-based covid testing, providing valid evidence of vaccination, mask wearing, and physical distancing._
- US based roles:_ Full vaccination against COVID-19 is a condition of employment at Ultragenyx. This requirement applies to almost all roles at Ultragenyx based in the U.S., with very limited exceptions. If you are unable to receive a COVID-19 vaccine due to a disability, serious medical condition, or because it would violate your sincerely held religious belief, you will have an opportunity to request a reasonable accommodation.
- The Patient Diagnosis Liaison (PDL) is responsible for identifying HCPs (Health Care Professionals) who care for patients with rare diseases through face-to-face disease education, and helping HCPs diagnose patients through our Ultragenyx-sponsored testing programs. By creating disease state awareness and educating on diagnosis, PDLs assist HCPs with rare disease patient identification and ideally motivate physicians to diagnose patients earlier in support of Ultragenyx’s products and pipeline programs. PDL responsibilities include calling on identified targets with a goal of speaking directly with the physician about rare diseases; helping HCPs understand how to recognize signs and symptoms of our rare diseases; and ultimately, diagnose these patients. PDLs will capture and maintain data within our CRM system. Additional responsibilities include identifying referral patterns as patients proceed along their diagnostic journey. This field-based position requires a tenacious professional with established personal and scientific credibility to interact with clinicians in institutions and community-based offices.

**Responsibilities**:

- Maintain comprehensive clinical knowledge of assigned therapeutic areas, and evolving clinical landscape related to our UGNX portfolio
- Possess great field skills such that you can obtain access to all types of HCPs and offices/institutions
- Curious and interested in learning about the disease of many rare diseases - must possess great clinical acumen
- Serve as point of contact for target physician offices within a defined geographic territory with self-directed territory management and travel to ensure that targets are reached in an efficient manner
- Create pre-call plan execute post-call evaluation in order to continuously improve performance. Effectively handle objections, concerns and consistently gain insights in order to identify HCP treaters of assigned rare diseases.
- Perform duties around territory management and upkeep of CRM system, ensuring data accuracy
- Increase disease awareness related to targeted physicians and accurately document findings appropriately in the CRM
- Collaborate with internal cross-functional teams
- Attend and complete all training courses and related competency assessments required, to an appropriate standard and within a specified timeframe.
- Other responsibilities may be assigned as required to support business needs
- Maintain all company equipment and materials in accordance with company instructions
- Comply with all UGNX policies and procedures

**Technical Requirements & Skills**:

- At least 3-5 years of field medical experience
- A clinical degree such as PharmD, PhD, MD, or advanced scientific or medical degree is required
- 3-5 years in the pharmaceutical, biotechnology or healthcare industry preferred
- Relentless motivation to assist HCPs in diagnosing patients with rare disease patients through face-to-face disease education, diagnostic testing, and other tools
- High clinical acumen
- Passionate drive to help rare disease patients obtain a beneficial diagnosis
- Relevant experience in the rare disease space is beneficial
- Approximately 75% (dependent on geography) travel is required; overnight travel is required
- Fluency in verbal and written languages, English and Spanish (required)
- Portuguese language skills is nice to h