Technical Architect

Job Category

Mulesoft - Customer Success Group

Job Details

**What you’ll achieve**:
**3 months**:
Participate in MuleSoft Technical Product and Consulting Services training, methodology, and enablement

Begin participation in field activities with clients by shadowing seasoned architects and practicing enablement gained from training

Begin to execute Mulesoft implementations for customers and start on your journey to internalize business outcomes and business context relevance to MuleSoft implementation methodologies and approaches

Begin mentorship and guidance of junior Services team members and help to build out our services organization

**12 months**:
Continue to lead technical teams through multi-phased delivery projects and provide hands-on delivery guidance to influence standards for development, governance, and operational life cycle

Evangelize frameworks, project deliverables, best practices/policies and implementations to internal collaboration networks and IP sharing

Identify opportunities to expand MuleSoft footprint and drive further services and customer service, lead multiple engagements simultaneously, and drive partnerships and cross-collaboration with MuleSoft partners, SIs, and 3rd Parties

Identify ongoing risks and pain points throughout project experiences in the field and contribute to developing and implementing internal mitigation measures to meet customer needs

Evangelise, train, coach, and mentor Services team members on hard technical skills and soft skills

Identify opportunities and efficiencies in customers IT operating model, and support implementation of the SLDC pipeline to get greater value out of the Mulesoft platform.

Lead development of technical brown bag sessions and publish/facilitate reusable content to the field

Work with MuleSoft product leadership providing valuable product insight, guiding product direction and features.

Deliver compelling presentations, architectural blueprint documents, and

requirements-gathering

workshops to influence the strategic direction of our projects and lead customers through solution design

**What you’ll need to be successful**:
Six to ten years minimum experience leading integration teams and architecting solutions

Demonstrated experiences architecting services integrations with at least two of the following:
MuleSoft or other solutions (e.g., IBM, BEA, Oracle Fusion, TIBCO, Dell Boomi, Progress Sonic, etc.)

API Management solutions (Apigee, Mashery, etc)

Demonstrated experience managing and architecting for multiple technical integration project SDLCs (Software Development Life Cycle) end-to-end, sometimes simultaneously

Working knowledge of

on-premise/cloud-based

infrastructures, SDLC pipelines, and

deployments/configurations

and

definition/evangelism

of best practices/standards

Demonstrated ability to effectively architect solutions within a diverse technical team of client, SIs, contractors, and internal teams

Experience leading technical teams and mentoring junior level resources, consultants, and clients while leading internal initiatives to grow Services organization practices

Demonstrated experience with High-Availability, Fault-Tolerance, Performance Testing and Tuning parameters on multiple engagements

Demonstrated expertise in architecting, implementing, and supporting enterprise-grade technical solutions meeting complex business requirements while evangelizing integration methodologies and supporting business case justification to C-level executives

Experience driving technical workshops with technical and business clients to derive value-added services and implementations

Ability to travel up to 50% of the time (varies depending on customer needs, focused within Region)

About MuleSoft, a Salesforce company

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Posting Statement

At Salesforce we believe that the business of business is to improve the sta