Sr. Director, Global Sales

**Detalles de la oferta**: Level Access is a leading provider of digital accessibility solutions, combining cutting-edge SaaS technology with expert professional consulting services to help organizations create inclusive digital experiences for all people.Position OverviewWe are seeking a world-class Sr. Director, Global Sales Engineering to lead and scale our global sales and solutions engineering organization. This executive-level role demands a proven leader who can drive significant revenue impact while building a world-class technical sales organization. You will own the technical sales strategy, lead complex enterprise deals, and develop the capabilities that enable our sales teams to win in competitive markets. This role requires a unique combination of technical depth, executive presence, and revenue leadership. You will be responsible for building scalable processes, developing top talent, and directly contributing to company growth objectives through technical sales excellence.Key ResponsibilitiesStrategic Leadership & VisionDevelop and execute the global sales engineering strategy aligned with company growth objectives and market expansion plansOwn the technical sales methodology, playbooks, and competitive positioning across all market segmentsPartner with executive leadership to define go-to-market strategies for new products and market segmentsDrive cross-functional alignment between Sales, Product, Marketing, and Customer Success organizationsEstablish sales engineering as a strategic differentiator and competitive advantageRevenue Leadership & PerformanceDirectly support and influence >$100 million in annual recurring revenue (ARR) through technical sales excellenceOwn technical win rate optimization and sales cycle acceleration initiativesLead technical aspects of strategic enterprise deals and key customer expansions while coaching your team through supporting all segments of the businessPartner with Sales leadership to develop account penetration strategies and expansion opportunitiesDrive technical discovery processes that uncover additional business value and increase deal sizesOrganization Building & Team DevelopmentBuild, lead, and scale a global team of 10+ sales engineers across multiple time zones and market segmentsEstablish world-class hiring standards, competency frameworks, and career development programsImplement performance management systems with clear KPIs, quotas, and accountability measuresDevelop technical training curriculum, certification programs, and ongoing skill development initiativesCreate succession planning and leadership development programs within the sales engineering organizationSales Process & Methodology ExcellenceOwn and optimize the technical sales process from qualification through implementation handoffEstablish standardized discovery frameworks, demo methodologies, and proof-of-concept processesDevelop and maintain technical sales collateral, competitive battle cards, and objection handling playbooksImplement sales engineering tools and technologies to improve efficiency and customer experienceCreate feedback loops between sales engineering and product development to influence roadmap prioritiesCustomer Engagement & Executive PresenceLead technical executive briefings and VP+-level customer presentations for strategic accountsServe as the technical escalation point for complex sales situations and customer challengesParticipate in industry events, conferences, and customer advisory boards as a thought leader and speakerBuild relationships with key technical influencers and decision makers in target accountsRepresent Level Access as a technical authority in the digital accessibility marketCross-Functional LeadershipPartner with Product Management to translate customer requirements into product capabilities and influence both customer, partner and analyst demo experiencesCollaborate with Product Marketing and Demand Generation Marketing to develop technical content, demo experiences, case studies, and demand generation programsWork with Customer Success to ensure smooth technical handoffs and expansion opportunity identificationEngage with Support and Professional Services to optimize the customer experience and reduce time-to-valueInfluence company strategy through market insights and customer feedbackKey Performance Indicators (KPIs)Revenue Metrics include:Technical Win RateSales Cycle ImpactDeal Size InfluenceRevenue InfluencePipeline VelocityTeam Performance Metrics include:Team Productivity: Individual SE quota attainmentActivity Metrics: Discovery calls, demos, POCs, and technical presentations per SECustomer Satisfaction: Net Promoter Score (NPS) for technical interactionsTime-to-Productivity: New hire ramp time to full productivityRetention Rate: Annual team retention rateOperational Excellence expectations include:Process Adoption: Adherence to technical sales methodology and toolsForecast Accuracy: Technical stage forecast accuracyCross-Funct