Claims Business Intelligence Analyst

**Title**

Claims Business Intelligence Analyst

**Overview of Position**

Drive standardization, automation and reusability of reporting solutions and analytical products to deliver consistent, actionable information and insights across the enterprise for business and functional support areas. Support the delivery of revenue growth, expense optimization, competitive advantage and drive data driven decision making, by increasing analytical maturity. Leverage existing tools to efficiently deliver or present the information to internal or external audience.

**Applicants must be legally authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa for this opportunity.**

**What will be my duties and responsibilities in this job?**

**(10%) Ensure change management and quality assurance practices are understood, adhered to, and leveraged to enhance system health and quality.**
- Understand methodology, standards, policies and procedures and ensure that teams are complying with established standards.
- Design/develop solutions to business and technical requirements.
- Review quality requirements and establish or recommend appropriate measurement metrics.
- Identify and document quality assurance activities, strategies and schedules.
- Evaluate software products and internally developed solutions for consistency with best practices and standards.
- Oversee staff technical support activities required for execution of overall test plans. Assist in the analysis of conditions and approve strategies that effectively minimize implementation risk and/or improve solutions reliability and

performance.
- Perform and/or direct and mentor defect correction while maintaining reporting solution’s integrity.
- Evaluate outcomes, review findings and recommend strategies that improve long term quality and performance.

**(5%) Lead, plan, and manage significant departmental, division, or enterprise projects in support of project objectives and deadlines.**
- Provide project management services, providing budget and resource

allocation and forecasting, financial tracking of resources, hours, and

expenditures for teams, department, or projects, as needed.
- Implement systems development methodologies and enforce compliance throughout the project lifecycle.
- Assist in the coordination of user efforts required for project implementation.
- Communicate issues and progress to management and customers as needed. Provide management reporting of status and relevant issues related to projects, personnel, etc.
- Coordinate work activities across Data Analytics, Data Services, information technology departments, business, functional areas, and project teams.
- Function as the lead BI and data modeler on highly complex or sensitive

development projects for the department, division, or enterprise.
- Work closely with the internal and external business clients to develop

technology solutions that provide Assurant a competitive advantage.

**(15%) Direct efforts to ensure supported BI environments, Reports, Dashboards and Data Models are stable and highly available, cost efficient, and at an appropriate level of technical maturity. Provide effective, flexible and secure BI solutions that support business strategy and operations.**
- Ensure all supported BI environments, Reports, Dashboards and Data Models are working accurately and as expected, that process and technology documentation is complete and accurate, and that appropriate disaster recovery procedures are developed and maintained for relevance.
- Manage departmental resources and systems to ensure Service Level Agreements are met or exceeded. Ensure that a proper control structure and escalation path is in place and is being followed and monitored.
- Enforce governance and provide stewardship for supported environments, reports, Dashboards and data models.
- Perform pro-active and as requested audits or reviews. Communicate issues and progress to management and customers as needed.
- Provide rapid corrective response and action to resolve disruptive incidents.
- Ensure the communication of incident status to appropriate management, staff and user personnel.
- Ensure the documentation of incident occurrence and resolution in the

appropriate repositories.
- Identify and recommend strategies to minimize risk(s) of incident recurrence.
- Consult, mentor and direct other staff personnel as required for effective incident resolution.
- Oversee the resolution of complex technical development and support issues.
- Collaborate with other IT departments/disciplines to ensure that changes to the BI, ETL and warehouse environments are instituted at an appropriate level of quality, cost, and architectural consistency.

**(30%) Collect requirements from stakeholders and leverage knowledge of the key components and relationships of Assurant products, distribution**

**channels, customer base, systems and data into solution designs for e