Associate Configuration Analyst

hace 7 días

Buenos Aires, Argentina VirginPulse A tiempo completo

Overview:
**Now is the time to join us**

At Virgin Pulse we value and celebrate diversity and we are committed to creating an inclusive environment for all employees. We believe in creating teams made up of individuals with various backgrounds, experiences, and perspectives. Why? Because diversity inspires innovation, collaboration, and challenges us to produce better solutions. But more than this, diversity is our strength, and a catalyst in our ability to #changelivesforgood.

**Responsibilities**:
**Who are you?**

**In this role you will wear many hats, but your knowledge will be essential in the following**:
- Build, modify, and test communication programs using Virgin Pulse’s communication platform
- Perform QA (Quality Assurance) on program builds created by other team members
- Provide feedback and status updates for every phase of the program implementation cycle
- Become power user of Virgin Pulse’s software tools
- Review and contribute to documentation knowledge base
- Understand how technical capabilities relate to business rules/needs. Translate and communicate these relationships to other departments.
- Provide task progress updates
- Work with entire Services team to ensure timely solutions for clients
- Communicate platform concerns to Engineering and Product departments
- Support efforts to create communication copy for patients/members
- You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in._

Qualifications:
**What you bring to the Virgin Pulse team**

**In order to represent the best of what we have to offer you come to us with a multitude of positive attributes including**:
- Ability to develop and follow test cases
- Demonstrated experience using Excel, Visio, Word, and PowerPoint
- Ability to handle multiple projects and escalate as appropriate
- Well-developed trouble-shooting skills
- Superior attention to detail and accuracy
- Excellent written and verbal communications skills
- Excellent team collaboration skills

**You also take pride in offering the following Core Skills, Competencies, and Characteristics**:

- A Bachelor’s Degree in Business or Technical field
- 1-3 year’s work experience, preferably in a client service setting
- HTML, CSS, and JavaScript skills preferred but not required

LI-REMOTE & INDIVIDUAL HASHTAGS HERE
**_remove if not needed_**

**Why work at Virgin Pulse?

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