La028: Ramp Agent-1

Involves the completion of administrative tasks and coordination relating to the front-line operation which may include data entry, ramp activities, sort activities, trace activities, despatch activities and local customer service. While operational tasks may be part of these roles, the majority of time is spent on office-based activities.

**General Job Description**:
Under general supervision completed the following activities:

- Coordinates all local ground operations relating to the operational interface between aircraft marshaling, loading, and unloading activities.
- Ensures that trunk aircraft is loaded /unloaded in a safe and efficient manner.
- Completes all related paperwork and manifests in an accurate and timely manner.
- Computes proper weight and balance of aircraft before take-off.
- Ensures all ground and ramp equipment is in a proper operating and safe condition through periodic inspection.
- Drives and operates mechanical ground equipment and instructs ground handling personnel of proper usage.
- Coordinates all flight delays, overflows, cancellations, and re-routes.
- Coordinates aircraft servicing with local contractors.
- Completes and maintains updated records of all related paperwork.
- Leads and provides technical support to cargo handling employees.
- Ensures that all related FedEx policies, rules, procedures, and norms are followed.
- Provides marshaling for arriving/departing flights and operates ground equipment.
- Ensures all ramp functions and security procedures are performed in accordance with established FedEx policies and procedures.
- Conforms to airport regulations, transportation security administration, requirements established by local airport.
- Ensures that hazardous materials are labeled, loaded, and well documented before departure.
- Sorts and properly scans all inbound and outbound IP.
- Ensure that AOD, TSA, AFAC, AROM guidelines are applied.
- Update and monitoring of regulatory documentation of the dispatch office, dispatch manual, TSA documentation, DGs files.
- May be required to perform other duties as assigned

**Minimum Requirements**:
**Minimum Education**:

- High School degree/Equivalent.
- Proficiency in English (600 TOEIC points).

In Argentina must have aircraft dispatcher license (licencia habilitante cómo Despachante de Aeronaves)

**Minimum Experience**:

- Two (2) years' experience in an airport ramp procedures and aircraft ground support preferred.

**Minimum Required Skills**:**
- Knowledgeable of company services and products preferred.
- Ability to lift 75 lbs. and to maneuver any single package weighing up to 150 lbs. with appropriate equipment.
- Successful completion of approved Company Ramp Agent Training Course.
- Excellent written and verbal communications skills
- Valid driver's license and Operations Officer License
- Accuracy & Attention to Detail.
- Microsoft Office & PC Skills
- Planning & Organizing Skills
- Interpersonal Skills
- Problem Solving Skills

**PROPOSITO DEL CARGO**:Coordinar todas las operaciones relacionadas con la aeronave de FedEx, carga y descarga del avión-**Horario mixto**
- Coordina todas las operaciones terrestres locales relacionadas con la interfaz operativa entre las actividades de clasificación, carga y descarga de aeronaves.
- Garantiza que la carga y descarga de la aeronave sea segura y eficiente.
- Completa todos los trámites y manifiestos relacionados de manera precisa y oportuna.
- Calcula el peso y balance adecuados de la aeronave antes del despegue.
- Garantiza que todo el equipo de tierra y rampa esté en condiciones seguras y operativas adecuadas mediante inspecciones periódicas.
- Coordina todos los retrasos, cancelaciones y desvíos de vuelos
- Coordina el servicio de aeronaves con Ground Handling local.
- Completa y mantiene registros actualizados de toda la documentación correspondiente al vuelo.
- Lidera y brinda soporte técnico a los empleados de manipulación de carga.
- Proporciona clasificación para vuelos de llegada y salida y opera equipos terrestres.
- Garantiza que todas las funciones de rampa y los procedimientos de seguridad se realicen de acuerdo con las políticas y procedimientos establecidos de FedEx.
- Cumple con las regulaciones aeroportuarias, administración de seguridad del transporte, requisitos establecidos por el aeropuerto local.
- Garantiza que los materiales peligrosos estén etiquetados, cargados y bien documentados antes de la salida.
- Clasifica y escanea adecuadamente todas las IP entrantes y salientes.
- Actualización y seguimiento de documentación reglamentaria de la oficina de despacho, manual de despacho, documentación TSA, expedientes de DGs.

Estas responsabilidades son las principales o las que se realizan con mayor frecuencia. Cualquier otra tarea podrá ser solicitada para su cumplimiento

**CONOCIMIENTOS, EXPERIENCIA, HABILIDADES REQUERIDAS PARA EL CARGO**:

- Estudios secundarios completos. Tecnicatura preferentemente
- Dominio avanzado del inglés
- Licencia