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Client Onboarding Associate
hace 3 semanas
**JOB DESCRIPTION**
Our focus is client satisfaction and relies on your ability to achieve resolution on their requests, while managing portfolio’s with complex treasury and cash management products. We support the client's business operations, identify service gaps, and leverage product expertise to recommend growth and improved efficiency.
With significant opportunities for career growth, join our diverse and innovative organization to make a meaningful impact in the ever-evolving world of Global Corporate Banking.
**Job responsibilities**:
- Act as key advisor to the client, providing advice and consultation on decision making
- Act as client’s central point of resolution and escalation for service issues, liaises with bank partners to manage issues
- Identify and address product/service gaps by leveraging the full array of Treasury Services product capabilities
- Use product knowledge to recommend and participate in product enhancements and service delivery plans
- Convey multifaceted ideas and client issues with confidence
- Adhere to and ensure client's compliance with risk policies/practices and educates clients on new legal / regulatory / cyber changes
**Required qualifications, capabilities and skills**:Minimum 3 years of relevant industry and/or functional experience
- Understanding of core Treasury Services product sets
- Utilize complex problem-solving skills while navigating all areas of our organization
- Ability to present oral and written communication in an organized, clear and confident manner
- Manages time effectively in a fast paced environment; demonstrating ability to balance competing priorities and deliver on commitments
- Ability to partner with internal colleagues and external clients
- Applies sound judgment during the decision making process; evaluates risk factors
- Ability to be flexible with working hours and utilize virtual connectivity tools when business needs arise
**ABOUT US**
J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world’s most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
**ABOUT THE TEAM**
J.P. Morgan’s Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.
