Central Controls Support Analyst

**JOB DESCRIPTION**
At J.P. Morgan you will have the chance to be part of an amazing development journey while contributing to support our customers ‘needs.

Buenos Aires is one of JP Morgan's key strategic hubs with over 2,500 employees supporting different areas like Operations, Technology, Finance, Credit Risk, Human Resources, Legal.. among others, providing value-added services, products and solutions to our clients located in various countries around the world.

The CIB Central Control Services team is responsible for developing formal and consistent processes and controls across the CIB Central Controls Organisation in relation to multiple and a diverse set of Control Programs. These processes need to ensure that activities undertaken by CIB Front Office personnel are consistent with global requirements and minimum corporate standards, and in compliance with local law, rules and regulations.

The CCS teamwork within an exciting and busy environment managing ever
- changing regulations and controls in order to facilitate correct monitoring, review and reporting of the activities undertaken within the scope of the many Control Programs supported. The team is not only dedicated to the creation and maintenance of the numerous regulatory reporting, ensuring that reporting is accurate and delivered in a timely manner, but also identifying opportunities for enhancement and automation. There is a strong focus on maintaining strong and consistent controls and reporting ensuring that these controls are designed effectively and can be sustained across the CIB Front office personnel to mitigate operational risk. This work is combined with the ongoing education of CIB Front office employees of the relevant Control Programs rules in conjunction with the team’s Legal and Compliance partners and the relevant LOB’s Business Control Managers.

**Job responsibilities**:

- Ensure all reporting is completed accurately and in a timely manner. Identify opportunities for enhancements, re-engineering and automation and where required highlight trends and risk areas to the Control managers.
- Ensure adherence to the controls surrounding the creation of this reporting thereby, avoiding incorrect information being published and distributed. Maintain adherence to the strict controls to prevent data breaches.
- Ensure decisions are made on robust and comprehensive evidence. Identify in these reviews any significant gaps in adherence to the required controls and ensure these are clearly communicated to the relevant parties.
- Partner with Business Control managers, Legal and Compliance to ensure controls are effective and reflect the latest status of regulations. Ensure the controls are properly designed and operating effectively.
- Provide the Front office personnel with correct support, training and guidance on their individual obligations to meet regulations for the business interactions that they conduct
- Ensure that any relevant queries received into the team are answered correct, efficiently and in a timely manner. Make sure that enquires received are managed in a controlled and organized manner.
- Participate in learning new business processes that arise due to additional/enhanced regulations that require implementation into the current control framework

**Required qualifications, capabilities, and skills**
- Bachelors’ degree or equivalent preferred
- Experience in Financial Services, Operational Risk Management, Control Oversight
- Proficient in Microsoft Office Suite (Word, Excel, PowerPoint)
- Business knowledge - Quick to learn new processes, programs, systems etc. Creative and innovative problem solver
- Communication - confident communications skills both orally and in writing and with the ability to adapt style to suit the audience. Effective listening skills with ability to identify people’s issues quickly
- Networking - strong interpersonal, collaboration and relationship building skills. Client-service focused team player who operates with a sense of urgency and professionalism. Adaptable in working style and comfortable working within ever changing environment
- Organization - attention to detail with the ability to handle multiple demands and shifting priorities. Can think and act in pressured and time sensitive situations.
- Critical thinking and analytical skills - identify issues and trends, develop solutions and/or recommendations to address root cause and mitigate risk to the firm. Knows when to escalate matters for appropriate resolution. Strong attention to detail required

**What do we offer?**

If you join the company, you will be part of a diverse and inclusive team that supports each other and will empower you to do your best work.

Your wellbeing is very important to us. Below you´ll find some examples of ongoing initiatives to promote it and a link to learn more about our benefits & culture:

- Home office/flexible work arrangements and work tools to ensure a great experience.
- Ge