Customer Care Intern
hace 4 días
Step into our world of creativity and joy
Customer Care Intern
- Join us and celebrate the beauty of human experience. Create for happier, healthier lives, with love for nature. Together, with kindness and humility, we deliver food innovations, craft inspired fragrances and develop beauty and wellbeing solutions that make people look and feel good. There’s much to learn and many to learn from, with more than 16,000 employees around the world to explore ideas and ambitions with. Dive into varied, flexible, and stimulating environments. Meet empowered professionals to partner with, befriend, and stretch your skills alongside. Every day, your energy, your creativity, and your determination will shape our future, making a positive difference on billions of people. Every essence of you enriches our world. We are Givaudan. Human by nature.
**Customer Care Intern, your new opportunity?**
- As a Customer Care Intern, you will report to the Customer Care Team Lead, you will ensure the correct and daily execution of key responsibilities within the Customer Care Support Office according to the requirements.
- **Main responsibilities**:
- Work with guidance from Senior Representatives and Team Lead
- Build effective relationships within local team
- Manage and following customer portals for upload invoices
- Manage sales order process from receipt of purchase order for assigned customers following Customer Care guidelines
- Provide support for assigned customers to meet order requirements and escalate issues
- Daily communication and collaboration with customer care front office and any other relevant area
- Resolve issues and handle customer complaints internally and externally and determine corrective action
- Monitor invoicing (manual process when applicable)
- Perform order entry for both division and all accounts with all order entry method
- Identify the right communication method based on the sense of urgency and issue
- Extract and analyze to improve customer KPI's with a mindset of continuous improvement
- Be referent of different pillars of customer care, such as automation, quality, continuous improvement, master data.(when applicable)
- **Requirements**:
- Study in Administration, Supply Chain Management, Sales, Business or equivalent.
- Intermediate level of English.
- Professional experience: 0-6 months of experience in Customer Care or administrative.
- Knowledge of Microsoft Office or equivalent tools.
- **We offer the following benefits**:
- Hybrid working model.
- Health insurance coverage.
- Career Development Opportunities with access to many virtual learning sessions.
- Gympass discount in SportClub.
- Discounts with partners.
- #LI-Hybrid
- At Givaudan, you contribute to delightful taste and scent experiences that touch people’s lives.
You work within an inspiring teamwork culture - where you can thrive, collaborate and learn from other talented and passionate people across disciplines, regions and divisions.
Every essence of you enriches our world.
Diversity drives innovation and creates closer connections with our employees, customers and partners.
Givaudan embraces diversity and is committed to building an inclusive environment where everyone impacts our world.
**Remote working**:Hybrid
-
Customer Care Support Office Intern
hace 2 semanas
Gobernador Juan E. Martínez, Corrientes, Argentina Givaudan SA A tiempo completoJoin us and celebrate the beauty of human experience. Create for happier, healthier lives, with love for nature. Together, with kindness and humility, we deliver food innovations, craft inspired fragrances and develop beauty and wellbeing solutions that make people look and feel good. There's much to learn and many to learn from, with more than 16,000...
-
Customer Care Support Office Representative
hace 2 semanas
Martínez, Argentina Givaudan A tiempo completoStep into our world of creativity and joy! Customer Care Support Office Representative - Join us and celebrate the beauty of human experience. Create for happier, healthier lives, with love for nature. Together, with kindness and humility, we deliver food innovations, craft inspired fragrances and develop beauty and wellbeing solutions that make people look...
-
Customer Care Support Office Representative
hace 2 días
Martínez, Argentina Givaudan A tiempo completoJoin us and celebrate the beauty of human experience. Create for happier, healthier lives, with love for nature. Together, with kindness and humility, we deliver food innovations, craft inspired fragrances and develop beauty and wellbeing solutions that make people look and feel good. There’s much to learn and many to learn from, with more than 16,000...
-
Hybrid Customer Care Specialist
hace 2 días
Martínez, Argentina Givaudan A tiempo completoA global leader in food and fragrance is seeking a Customer Care Support Office Representative in Martínez, Buenos Aires. This 9-month temporary position requires a bachelor's degree and advanced English. Responsibilities include handling customer communications, resolving complaints, and managing order processes. The role offers a hybrid model of work and...
-
Customer Care Support Office Representative
hace 2 semanas
Gobernador Juan E. Martínez, Corrientes, Argentina Givaudan SA A tiempo completoJoin us and celebrate the beauty of human experience. Create for happier, healthier lives, with love for nature. Together, with kindness and humility, we deliver food innovations, craft inspired fragrances and develop beauty and wellbeing solutions that make people look and feel good. There's much to learn and many to learn from, with more than 16,000...
-
Customer Care Support Office Representative
hace 6 días
Gobernador Juan E. Martínez, Corrientes, Argentina Givaudan SA A tiempo completoJoin us and celebrate the beauty of human experience. Create for happier, healthier lives, with love for nature. Together, with kindness and humility, we deliver food innovations, craft inspired fragrances and develop beauty and wellbeing solutions that make people look and feel good. There's much to learn and many to learn from, with more than 16,000...
-
Customer Support Representative
hace 2 semanas
Martínez, Argentina Givaudan A tiempo completoStep into our world of creativity and joy! Customer Support Representative - Join us and celebrate the beauty of human experience. Create for happier, healthier lives, with love for nature. Together, with kindness and humility, we deliver food innovations, craft inspired fragrances and develop beauty and wellbeing solutions that make people look and feel...
-
Customer experience Logistico
hace 7 días
Martínez, Argentina Atlanta Builders A tiempo completoOverview Desde People RRHH nos encontramos en la búsqueda de Customer Experience Administrativo para importante empresa de Logística. Sus Principales Tareas serán: Administrar y gestionar las necesidades de contratación de transportistas. Gestionar el proceso de alta de transportistas, asegurando el cumplimiento de los controles documentales. Mantener...
-
Analista de Customer Service en Martinez
hace 3 semanas
Martínez, Argentina Adecco A tiempo completoAnalista de Customer Service en Martinez Adecco Martínez, Buenos Aires Province, Argentina Si te interesa desarrollarte como Analista Customer Service en el equipo de nuestro cliente IMPORTANTE EMPRESA Nacional ¡desafíate a vos mismo y crea tu futuro Responsabilidades y Requisitos Análisis de información del canal distribuidores para elaborar scorecards...
-
Analista de Customer Service en Martinez
hace 1 semana
Martínez, Argentina Adecco A tiempo completoAnalista de Customer Service en Martinez Adecco Martínez, Buenos Aires Province, Argentina Si te interesa desarrollarte como Analista Customer Service en el equipo de nuestro cliente IMPORTANTE EMPRESA Nacional ¡desafíate a vos mismo y crea tu futuro Responsabilidades Análisis de información del canal distribuidores para elaborar scorecards y reportes...
