Integration & Automation Engineer

**Overview**
The Integration & Automation Engineer is responsible for designing and scaling automation across Nerdy's SaaS platforms—integrating systems, improving service delivery workflows, and enabling visibility and reliability across IT & Security operations.

**About Nerdy**

**Qualifications**
- Required:_
- 3+ years of experience building automations and integrations across SaaS platforms.
- Proficiency in Python and REST APIs, with hands-on experience designing orchestration logic and workflow automations.
- Experience with integration and event-driven platforms (e.g., GitHub Actions, AWS Lambda) for scalable, reusable automation.
- Familiarity with configuration-as-code principles and structured data formats (e.g., JSON, YAML, logs, metrics).
- Systems-thinking approach—ability to design resilient automations with observability and fault tolerance.
- Understanding of secure-by-default design, access control, and audit logging in automated systems.
- Strong communication and documentation skills in English, with the ability to work effectively in a remote, async-first environment.
- Preferred:_
- Exposure to metrics pipelines, alerting systems, or dashboards that support automation monitoring.
- Experience supporting service workflows such as onboarding, access changes, and compliance automation.
- Familiarity with ITSM concepts such as incident, request, and change workflows.
- Experience partnering with Security or DevOps teams to align automation with broader system architecture.
- Interest in integration architecture, platform engineering, or extensible tooling design.

**Responsibilities**
- Design and deliver system-level automations that connect workflows and data across IT & Security SaaS tools.
- Develop orchestration logic using APIs, Python, GitHub Actions, and event-driven platforms like AWS Lambda.
- Build reusable automation modules to improve consistency, reduce manual effort, and scale IT service delivery.
- Implement observability practices—logging, metrics, and event tracing—to support troubleshooting and operational visibility.
- Define integration patterns and configuration-as-code standards for repeatable and auditable automation.
- Monitor automation health and surface actionable metrics to improve performance and reliability.
- Collaborate with cross-functional stakeholders to convert service requirements into resilient automation architectures.
- Contribute to internal libraries, standards, and documentation to scale automation across the environment.
- Support the automation you build—investigating issues, responding to escalations, and ensuring ongoing reliability.

**Leadership & Culture Expectations**
You will embody and promote Nerdy's leadership principles:

- **Goes Deep**: You dig into metrics and logs to understand automation performance and identify areas for improvement.
- **Delivers Results**: You take ownership of outcomes and follow through on commitments with precision.
- **Bias for Action**: You prototype quickly, iterate often, and adapt in response to real-world feedback.
- **Builds Teams**: You collaborate across disciplines, share knowledge, and raise the bar through reusable solutions.
- **Builds Trust & Communicates Openly**: You bring clarity to complex systems through excellent documentation and open collaboration.
- **Thinks Big & Innovates**: You envision scalable automation platforms and help define the connective tissue of Nerdy's IT ecosystem.
- **Is Apolitical**: You focus on enabling the business through thoughtful, mission-driven automation design.

Learn more about Nerdy's Leadership Principles and culture here.

**Unlock Your Full Potential at Nerdy**:
At Nerdy, we're not just transforming education—we're transforming your life. Here's a snapshot of what we offer:

- **Competitive Salary in USD**
- **Remote Position**
- **Flexible Time Off**: Our flexible PTO lets you recharge on your own terms and when you need it the most.
- **Continuous Learning**: Get a free, all-inclusive learning membership for you and your household—including 1-on-1 tutoring hours, unlimited on-demand classes, and access to our full suite of learning products and services.
- **Supercharge with AI**: Gain exclusive access to cutting-edge AI tools that boost your productivity, making you feel almost super-human (cape not included).
- **National Holidays**
- **A fun, collaborative, and team-oriented work environment with plenty of training and a feedback-rich culture.**
- **Unique opportunity to help transform how the world learns