Vendor Manager

Hogarth is the Global Content Experience Company. Part of WPP, Hogarth partners with one in every two of the world's top 100 brands including Coca-Cola, Ford, Rolex, Nestlé, Mondelez and Dyson. With a breadth of experience across an extensive range of sectors, Hogarth offers the unrivaled ability to deliver relevant, engaging, and measurable content across all channels and media - both established and emerging. The number of channels at our fingertips; the need for speed; and the drive for mass personalisation, all mean that brands need different solutions. Our global team of over 7,500 craft and technology experts brings together creative, production and innovation to help clients navigate this exciting and ever-changing world of today's content experience.
- WPP is the creative transformation company. We use the power of creativity to build better futures for our people, planet, clients and communities. _Working at WPP means being part of a global network of more than 100,000 talented people dedicated to doing extraordinary work for our clients. We operate in over 100 countries, with corporate headquarters in New York, London and Singapore._ WPP is a world leader in marketing services, with deep AI, data and technology capabilities, global presence and unrivalled creative talent. Our clients include many of the biggest companies and advertisers in the world, including approximately 300 of the Fortune Global 500. Our people are the key to our success. We're committed to fostering a culture of creativity, belonging and continuous learning, attracting and developing the brightest talent, and providing exciting career opportunities that help our people grow._

**A Hybrid working model**
- We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we've adopted a hybrid approach, with teams in the office around tow/three days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process._

**The role**

We're looking for a skilled and experienced **Vendor Manager**with a can-do attitude, a willingness to learn and the desire to make your own opportunities as you grow with us.

As a Vendor Manager in our Language Services team, your role is varied and rewarding. You will work closely with our in-country talents and internal experts to ensure a deep understanding of your clients' needs and deliver an excellent customer experience on each and every project.

This role will be dedicated to one high-profile account solely for the duration of the contract, building up a pool of expert linguists across multiple markets.

If you're a super organised, collaborative problem-solver with a passion for localisation, please apply.

**Your role includes following key responsibilities**:
**Client**
- Understand the specific client requirements to ensure you are recruiting the right talent for the account.

**Process**
- Responsible for recruiting all new freelance creative directors, translators, proofreaders, copywriters and editors, including the testing and evaluation process
- Ensure the freelancer talent database is up to date in terms of status, rates and experience so Transcreation Teams can identify the correct talent quickly and efficiently
- Demonstrate a good understanding of our talent pool across markets and accounts
- Tracking freelancers' performance and working with our Transcreation Teams to overcome any performance issues (further testing, clearer briefings, reminder of terms of engagement, etc.)
- Support the account teams and global offices in searching for talent
- Ensure terms are agreed by all new freelancers before starting to work with us
- Manage NDA's and/or any other client specific contracts that need to be approved by freelancers before commencement of our collaboration
- Manage all necessary documentation for new talents (New Supplier Forms (NSF), login details, etc.)
- Respond to freelancers' queries regarding Wordbee issues (set up, login, profile amendments, etc.) and forward any technical issues to the CAT Ops team
- Respond to internal and external requests regarding Wordbee and freelancer resources quickly and efficiently
- Deal with any finance queries from our writers/freelancers and escalate any major issues to the relevant Transcreation Account Manager, line manager or finance team member
- Ensure all relevant information across accounts and markets is stored correctly in the server (tests, CVs, talent details, portfolios, NSFs, etc.)
- When required, train employees on the recruitment process, including the testing and evaluation phases and the on-going monitoring of our freelancers' performance
- Constantly look for new recruitment sources - further develop relationships with key universities, raise profile of Hogarth via networking and presentations
- Continue to improve the Talent Management processes to ensure we work with the best talents in the market

**Finan