Ecommerce Customer Success Manager

Position Overview The Customer Success Manager (CSM) - eCommerce is responsible for driving product adoption, customer satisfaction, and Gross Revenue Retention (GRR) across a broad portfolio of customers. CSMs execute defined success motions, maintain consistent engagement, and identify risk early to protect retention outcomes. CSMs partner with customers...

Position Overview  The Customer Success Manager (CSM) - eCommerce is responsible for driving product adoption, customer satisfaction, and Gross Revenue Retention (GRR) across a broad portfolio of customers. CSMs execute defined success motions, maintain consistent engagement, and identify risk early to protect retention outcomes.  CSMs partner with...

Position Overview The Customer Success Manager (CSM) - eCommerce is responsible for driving product adoption, customer satisfaction, and Gross Revenue Retention (GRR) across a broad portfolio of customers. CSMs execute defined success motions, maintain consistent engagement, and identify risk early to protect retention outcomes. CSMs partner with customers...

Sovos seeks a Customer Success Manager (CSM) for eCommerce to drive product adoption, customer satisfaction, and Gross Revenue Retention across a broad portfolio. You will partner with customers to ensure effective use of Sovos solutions, progress toward outcomes, and proactive risk management to protect retention and revenue.In this role, you will monitor...

Sobre Fligoo Fligoo es una empresa de IA empresarial (Enterprise AI) que trabaja con grandes organizaciones en Estados Unidos, Brasil y América Latina. Ayudamos a las empresas a incorporar la IA en el centro de cómo operan, toman decisiones y resuelven desafíos de negocio complejos. Desde identificar oportunidades de alto valor hasta construir y...

Our PurposeMastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships...

About UsAt Pencil, we are driving innovation in advertising technology through our state-of-the-art SaaS product, which harnesses Generative AI to redefine content creation. Our mission is to make AI the default in advertising without replacing creative people. To achieve this, we need to make sure that our technology isnt just in the hands of big brands -...

THE/STUDIO is seeking a proactive Customer Success Manager to own the post-sales relationship and guide clients through product development and custom manufacturing. You will onboard new customers and serve as the bridge between clients, design teams, and factories.You’ll monitor projects, unblock delays, provide feedback on fabrics and specs, and identify...

Pencil is seeking a Senior Customer Success Technical Manager to lead one of our largest enterprise accounts, shaping scalable onboarding, adoption and renewal strategies. You will collaborate with multiple teams to drive measurable value for clients and influence product roadmaps with customer insights.You will thrive on building cross-functional...